Julie Barron
Sylacauga
Summary
Devoted licensed insurance agent with Highpoint Insurance Group, skilled in client relationship management and cross-selling strategies. Proven track record of enhancing customer satisfaction through exceptional service and effective communication. Adept at maintaining regulatory compliance and accurate record keeping, ensuring clients receive tailored insurance solutions that meet their evolving needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Highpoint Insurance Group
Alexander City
06.2002 - Current
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Pursued continued professional development through insurance workshops, course and webinars.
- Maintained accurate records of client information including contact details and policy changes.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Identified opportunities for cross-selling additional policies or services to existing customers.
- Established relationships with vendors that provide services related to insurance products.
- Responded to customer inquiries and problems to promote great service.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Coosa Central High School
Hanover AL05-1995
Skills
- Customer Service
- Insurance sales
- Client relationship management
- Billing resolution
- Cross-selling strategies
- Regulatory compliance
- Record keeping
- Communication skills
- Licensing requirements
- Administrative functions
Affiliations
- I'm a Mom and Lolli...I take Pride in being both.
- I'm a people person and social butterfly
- I love being outdoors and travel
- I love working out and taking care of myself through fitness
- I love my Church and Church Family
Accomplishments
- I'm a member of Church of the Highlands
- Small group leader
- Ambassador Alexander City Chamber
Certification
- State of Alabama Department of Insurance
References
References available upon request.
Timeline
Licensed Insurance Agent
Highpoint Insurance Group
06.2002 - Current
High School Diploma -
Coosa Central High School
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