Julie Cain
Cadillac,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Group Sales Manager
Evergreen Resort
Cadillac, MI
04.2017 - Current
- Developed and implemented successful sales strategies to increase group sales.
- Collaborated with other departments to ensure smooth operations of group sales events.
- Managed customer relationships with corporate clients and travel agents to maximize revenue potential.
- Coordinated with marketing department to create promotional materials for targeted groups.
- Conducted weekly meetings with team members to discuss challenges and successes in the market.
Medical Receptionist
Advanced Counseling Services
Saint Clair Shores, MI
05.2002 - 12.2012
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
High School Diploma -
Lutheran High School East
Harper Woods, MI06-1988
Skills
- Customer Service
- Customer Engagement
- Sales Strategies
- Sales Presentations
- New Hire Onboarding
- Decision-Making
- Operating Procedures and Policies
- Client Relationship Management
- Goal Setting
- Customer Complaint Resolution
- Appointment Scheduling
- Task Prioritization
Timeline
Group Sales Manager
Evergreen Resort
04.2017 - Current
Medical Receptionist
Advanced Counseling Services
05.2002 - 12.2012
High School Diploma -
Lutheran High School East
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