Julie Carroll
Titusville,FL
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate efficient workflow of patients while maintaining highest quality of care. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
19
19
years of professional experience
Work History
Practice Administrator
Steward Medical Group
Rockledgde, FL
09.2015 - Current
- Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
- Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
- Collaborated with physicians to develop strategic plans for expanding the scope of services offered by the practice.
- Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Oversee all billing and coding for practice to ensure claims are being billed in a timely manner and claim holds were being addressed and processed correctly
- Streamlined office operations by implementing efficient administrative systems and procedures.
Clinical Administrator
Deuk Spine Institute
Viera, FL
07.2005 - 09.2015
- Lead the conversion into EMR for the practice, including all staff and physician training
- Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Perform nerve conduction studies during the last three years under the direction of a Board certified Electromyographer
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
Education
High School Diploma -
01.2000
Skills
- Human Resources Management
- Operations Management
- Performance Improvement
- Financial Operations Oversight
- Patient Relations
- Revenue Cycle Management
- Quality Assurance
- Budgeting and Forecasting
- Decision Making
- Workflow Planning
Timeline
Practice Administrator
Steward Medical Group
09.2015 - Current
Clinical Administrator
Deuk Spine Institute
07.2005 - 09.2015