Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Julie Chu

Seattle,WA

Summary

Results-driven HR executive offering 10+ years in achieving positive human resources results for non-profit and governments. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Human Resource Business Partner

City Of Seattle
01.2023 - Current
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Collaborated with leadership to assess and improve policies across board.
  • Devised hiring and recruitment policies for 500-employee company

Talent Acquisition Specialist

King County Metro Transit
06.2022 - 09.2022
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Took care of hundreds of candidates and worked with over 10 hiring managers with success
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity

Hiring and Onboarding Manager

Low Income Housing Institute
11.2021 - 02.2022
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Made recommendations on hiring efficiency by 10% and recognized by senior management.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Reviewed onboarding processes regularly, identifying and correcting deficiencies.
  • Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Assistant Property Manager

Seattle Housing Authority
02.2021 - 11.2021
  • Served diverse populations and under-represented
  • Connected clients with resources
  • Advised management on process improvement
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Arranged accommodation for ADA cases and documentation to ensure compliance
  • Resolved conflicts between tenants
  • Kept accurate records of all resident and tenant correspondence.

Assistant (Administration and HR)

NAPCA
03.2020 - 10.2020
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Served three properties and more than 1000 diverse clients.
  • Consulted with leadership to identify processes requiring improvement to support growth and success.
  • Orientation, onboarding and offboarding of staff
  • Assisted directors to implement projects
  • Carried out high level research
  • Assisted development and implementation of new administrative procedures.
  • Worked well in a team setting, providing support and guidance
  • Self-motivated, with a strong sense of personal responsibility

Community Liaisoon

CISC
09.2018 - 07.2019
  • Connected individuals with available and relevant resources.
  • Acted as main point of contact between management, clinical staffs and external community.
  • Developed presentations for public events, community groups and school assemblies.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.

HR Manager (Short Term)

Hospital Authority
04.2017 - 06.2017
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

HR Consultant

Civil Service Training And Development Institute
08.2010 - 02.2017
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Served as one of the HR advisors for a civil service population of 600,000 employee and 60 departments
  • Implemented over 50 progams in training, staff engagement, new HR policiies with success.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Applied facts and analytics to understand trends and develop solutions to positively impact organization.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Education

MBA - Human Resources Management

The University of Hong Kong
HKSAR
08.2016

Skills

  • Talent Recruitment
  • Conducting Employee Surveys
  • HR Transformation
  • Strategic Planning
  • Managing Employee Relations
  • Talent Management Strategy
  • Forecast Employment Needs
  • Data Analytics

Accomplishments

  • Supervised teams of diversity

Certification

  • SHRM-CP - SHRM Certified Professional

Languages

Cantonese
Native or Bilingual
Mandarin
Full Professional

Timeline

Human Resource Business Partner

City Of Seattle
01.2023 - Current

Talent Acquisition Specialist

King County Metro Transit
06.2022 - 09.2022

Hiring and Onboarding Manager

Low Income Housing Institute
11.2021 - 02.2022

Assistant Property Manager

Seattle Housing Authority
02.2021 - 11.2021

Assistant (Administration and HR)

NAPCA
03.2020 - 10.2020

Community Liaisoon

CISC
09.2018 - 07.2019

HR Manager (Short Term)

Hospital Authority
04.2017 - 06.2017

HR Consultant

Civil Service Training And Development Institute
08.2010 - 02.2017

MBA - Human Resources Management

The University of Hong Kong
Julie Chu