Julie Cole
Summary
Passionate about promoting lasting customer service skills both internally and externally, with kindness, empathy, understanding, and trust.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Clerk
Alsco American Linen
Boise, ID
01.2022 - 04.2022
- Used Abel software to reconcile accounts, track income and generate invoices.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Responded to inbound inquiries regarding accounts and payments.
Production Worker
Sentry Products Group
Boise, ID
04.2020 - 01.2022
- Operated 3 machines proficiently and in compliance to safety standards
- Carefully packaged finished products and prepared for shipment.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Associate Planner
SpecTek Micron Technologies
Nampa, ID
04.1996 - 07.2007
- Used Unix to provide relevant information, evaluations and planning data for production.
- Reviewed, maintained, and developed matrices for inventory
- Daily data entries of part numbers for inventory.
- Participated on a continuing process improvement team, where our idea was approved and implemented.
Seasonal Telemarketer
Sturner And Klein
Boise, Idaho
11.1994 - 01.1996
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Informed current and prospective customers of promotions and new or upgraded products.
- Built relationships with customers using strong persuasion and active listening skills.
- Renewing gift subscriptions for the National Geographic Magazine.
Education
High School Diploma -
Nampa Senior High School
Nampa, ID05.1982
Skills
- Customer Relations
- Data Entry and 10-Key
- Bank Statement Reconciliation
- Relationship Building
Timeline
Accounts Receivable Clerk
Alsco American Linen
01.2022 - 04.2022
Production Worker
Sentry Products Group
04.2020 - 01.2022
Associate Planner
SpecTek Micron Technologies
04.1996 - 07.2007
Seasonal Telemarketer
Sturner And Klein
11.1994 - 01.1996
High School Diploma -
Nampa Senior High School
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