Highly driven, performance-focused leader with proven business acumen offers extensive experience with vision and success in a variety of settings. Professional career includes 17+ years of progressive leadership in health care operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Healthcare Operations Administrative Manager
Sevita Health, Formerly known as Rainbow Rehabilitation Centers
09.2008 - Current
Primary Responsibilities:
Ensure and maintain operational excellence for multi-practice business, inclusive of 40+ inpatient and outpatient treatment centers and AFC homes throughout Michigan
Development of a highly motivated team through effective leadership, coaching, and people management
Oversight of state wide training program to ensure company standards meet regulatory requirements
Ensure regulatory inspection, Medicare compliance, and CARF survey readiness through training, audits and reviews
Management of front office activities including admissions, intake, scheduling, insurance verification, coding and billing
Collaborate with Clinical Leadership to monitor therapist availability and hire contract staff as needed
Weekly monitoring and reporting of therapist productive time
Transportation Management
Oversight of apartment program leases in SE Michigan
Review and assign levels of security for entrance to our treatment centers
Education
BA - Speech and Language Pathology
Wayne State University
Certificate course - Nursing Home Administration
Madonna University
Skills
Cost reduction and elimination, Cross-functional collaboration, Process improvement, Task prioritization, Project Management, Strategic Planning, Staff training and development, Relationship building, Clinical scheduling, LMS, EMR, and Microsoft Office Suite
Certification
Crisis Prevention Institute Certified Instructor
American Red Cross Adult and Pediatric CPR/FA/AED Instructor
Timeline
Healthcare Operations Administrative Manager
Sevita Health, Formerly known as Rainbow Rehabilitation Centers