Julie Counts
Golden Eagle,IL
Summary
Professional and friendly with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Proficient at administrative task, including maintaining the reception area, greeting guest, answering phones, filing paperwork, maintaining office equipment, and able to learn new software quickly and efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
Jerseyville, IL
09.2024 - 03.2025
- Prepared high-quality sandwiches following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by restocking ingredients and supplies as needed.
- Provided excellent customer service, addressing inquiries and special requests efficiently.
- Collaborated with team members to streamline sandwich preparation processes for improved efficiency.
Emergency Medical Technician
Jersey Community Hospital
Jerseyville, IL
06.2019 - 10.2020
- Administered basic life support and first aid to patients in emergency situations.
- Operated medical equipment, including defibrillators and oxygen delivery systems, during patient transport.
- Collaborated with healthcare professionals to assess patient conditions and determine necessary interventions.
- Documented patient care activities accurately in compliance with regulatory standards and protocols.
- Responded promptly to emergency calls, ensuring swift arrival at incident locations to provide care.
- Assisted in training new EMTs on standard operating procedures and patient handling techniques.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
- Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
- Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
- Assisted with lifting and moving patients.
- Collaborated with medical doctors and other healthcare professionals.
- Conducted patient intake and triage procedures.
Education
General Studies -
Roxana Senior High
Roxana, ILSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Effective Multitasking and prioritizing
- Customer satisfaction focus
- Attention to detail
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Verbal and written communication
- Administrative skills
- Office organization
- File and sorting organization
- Sensitive information handling
- Administrative support
- Document management
- Decision-making
- Multitasking and organization
- Customer assistance and interaction
- Punctual and reliable
- Microsoft office
- Greeting and seating clients
Certification
Emergency Medical Technician with Paramedic Training.
- Licensed EMT-B - June 2019- October 2020
Timeline
Sandwich Artist
SUBWAY®Restaurants
09.2024 - 03.2025
Emergency Medical Technician
Jersey Community Hospital
06.2019 - 10.2020
General Studies -
Roxana Senior High