Julie DeLorenzo
Macon,GA
Summary
Dependable individual with a solid background in customer service and retail operations. Known for maintaining cleanliness, accuracy in transactions, and adherence to safety standards, ready to support organizational goals.
Overview
1
1
Language
12
12
years of professional experience
Work History
Crew Member
Wendys Restaurant
Jacksonville, NC
02.2026 - 05.2026
- Provided friendly customer service, taking orders and answering questions.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with team members to ensure efficient service during peak hours.
- Prepared and assembled food items according to company standards.
- Operated kitchen equipment safely, assisting in food preparation tasks.
- Maintained cleanliness and organization in dining and kitchen areas.
- Handled cash transactions accurately at the register during busy shifts.
- Followed health and safety guidelines to ensure food quality and safety.
Cashier
Safeway
Juneau, Alaska
08.2019 - 01.2021
- Handled cash, credit, and digital payments with accuracy to maintain transaction integrity.
- Processed customer transactions at checkout stations to streamline operational flow.
- Assisted customers with product inquiries and navigated store layout for improved shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a pleasant shopping experience.
Sales Associate
Dunham's Sports
Sault Ste. Marie, Michigan
05.2018 - 04.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Worked with team members to strategize and implement sales initiatives. with team members to achieve daily sales goals and customer satisfaction.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Stocked shelves and replenished inventory to ensure product availability for customers.
Sales Associate
TJ Maxx
Sault Ste. Marie, Michigan
02.2017 - 05.2018
- Guided customers in product selection, enhancing purchase satisfaction through knowledgeable recommendations.
- Interacted with customers to foster a welcoming atmosphere, delivering exceptional service.
- Processed sales transactions accurately using point-of-sale systems.
- Organized merchandise and ensured cleanliness to support an inviting store environment.
Sales Associate/Truck Team Member
Khols Department Store
Sault Ste. Marie, Michigan
01.2016 - 03.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Handled returns and exchanges following store policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized merchandise displays to enhance store presentation.
- Maintained stockroom organization to ensure efficient inventory access. to maintain efficient inventory flow.
Sales Associate
Sears Hometown & Outlet Stores Inc.
Sault Ste. Marie, Michigan
01.2016 - 02.2017
- Assisted customers in product selection, enhancing shopping experience through knowledgeable recommendations.
- Guided customers in finding specific products, addressing inquiries, and offering tailored product advice.
- Processed sales transactions accurately using point-of-sale systems.
- Welcomed customers upon entry to create a friendly atmosphere. and provided exceptional customer service.
- Organized merchandise and ensured cleanliness, contributing to a welcoming store environment.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Dunham's Sports
Sault Ste. Marie, Michigan
08.2015 - 08.2016
- Guided customers in product selection, enhancing their shopping experience with knowledgeable recommendations.
- Aided customers in locating products, addressing inquiries, and providing tailored product advice.
- Welcomed customers at the entrance, creating a friendly atmosphere. and provided exceptional customer service.
- Processed sales transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized merchandise and ensured cleanliness, contributing to a visually appealing and welcoming store environment.
Packing, Shipping, and Receiving Assembler
Dadant & Company
Hamilton, IL
04.2015 - 07.2015
- Packaged finished products for shipment by crating, loading, and securing items, ensuring safe delivery to customers.
- Inspected finished products to ensure quality and compliance with company standards, contributing to overall customer satisfaction.
- Sorted and labeled incoming materials for accurate inventory management.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Reported damaged or defective items to supervisor immediately upon discovery to maintain inventory integrity and prevent delays.
Secretary
Leader One Financial Corp.
Quincy, IL
08.2014 - 04.2015
- Managed daily office operations to ensure efficient workflow and maintained organized filing systems for quick access.
- Managed incoming calls to ensure efficient communication and customer service. and directed inquiries to appropriate departments.
- Responded to incoming phone calls to assist customers with inquiries. Responded to inquiries.
- Assisted in document preparation and ensured adherence to company standards for compliance and quality.
- Maintained organized filing systems for confidential documents, facilitating easy retrieval of information as needed.
- Maintained office supplies inventory and facilitated timely reordering processes.
Education
Associate of Applied Science - Medical Billing And Coding
DeVry University
Chicago, IL09-2025
High School Diploma -
Highland High School
Ewing05-2005
Skills
- Food preparation
- Customer support
- Operational efficiency
- Time management
- Problem-solving
- Team coordination
- Dependable work ethic
- Attention to detail
- Microsoft Excel
- Team collaboration
- Collaboration skills
- Patient documentation
Languages
English
Professional
Timeline
Crew Member
Wendys Restaurant
02.2026 - 05.2026
Cashier
Safeway
08.2019 - 01.2021
Sales Associate
Dunham's Sports
05.2018 - 04.2019
Sales Associate
TJ Maxx
02.2017 - 05.2018
Sales Associate/Truck Team Member
Khols Department Store
01.2016 - 03.2017
Sales Associate
Sears Hometown & Outlet Stores Inc.
01.2016 - 02.2017
Sales Associate
Dunham's Sports
08.2015 - 08.2016
Packing, Shipping, and Receiving Assembler
Dadant & Company
04.2015 - 07.2015
Secretary
Leader One Financial Corp.
08.2014 - 04.2015
Associate of Applied Science - Medical Billing And Coding
DeVry University
High School Diploma -
Highland High School