Julie Galassi
South Elgin,IL
Summary
Dynamic sales associate with proven expertise at Bath & Body Works, excelling in customer service and cash handling. Adept at fostering relationships to drive repeat business and enhance store appeal. Strong problem-solving skills complemented by effective teamwork and collaboration, ensuring a positive shopping experience and operational efficiency.
Professional in library field with strong commitment to providing high-quality support and services. Adept at organizing resources, managing collections, and assisting student with diverse needs. Experienced in fostering collaborative environment and adapting to evolving demands. Skilled in cataloging, research assistance, and utilizing library software. Known for reliability, efficiency, and results-driven approach. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
27
27
years of professional experience
Work History
Sales Associate
Old Time Pottery Inc.
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Library Paraprofessional
U-46 School District
08.2022 - Current
- Provided research assistance to students and faculty, promoting academic success across various disciplines.
- Established positive relationships with local schools leading to collaborative programs benefiting both institutions.
- Managed book acquisition process by selecting high-quality materials aligned with school community interests.
- Increased accessibility by creating easy-to-navigate signage throughout the library.
- Curated diverse collections that met the needs of a wide range of the students, supporting lifelong learning opportunities for all students.
- Collaborated with colleagues to create dynamic collection, showcasing relevant materials and attracting student interest.
- Enhanced the students experience by providing excellent customer service and efficient material management.
- Maintained accurate records of circulation statistics, enabling data-driven decision-making in areas such as collection development and programming.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from students and staff, and helped to find desired materials.
- Located library materials, and resources to fulfill student and teacher requests.
- Placed books on proper shelves when returned to circulation.
- Helped select appropriate reading level library books.
Sales Associate
Bath & Body Works
10.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Paraeducator, Special Education
NSSEO
08.1998 - 11.2006
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Reported on student progress, behavior, and social skills to parents.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Education
No Degree - Elementary Education
Western Illinois University
Macomb, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Cash handling
- Database navigation
- Library software proficiency
- Shelving materials
- Collection management
Timeline
Sales Associate
Old Time Pottery Inc.
11.2024 - Current
Sales Associate
Bath & Body Works
10.2022 - 01.2024
Library Paraprofessional
U-46 School District
08.2022 - Current
Paraeducator, Special Education
NSSEO
08.1998 - 11.2006
No Degree - Elementary Education
Western Illinois University
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