Julie Gamble
Goodlettsville,TN
Overview
5
5
years of professional experience
1
1
Certification
Work History
CSR
RX Partners
Nashville, TN
07.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Acts as cashier, processing sales and operating the pharmacy's pos system. Billing AR accounts for partnered clinics and patients.
- Analyzing insurance information, preforming data entry, and providing co-pays for prescriptions
Pharmacy Technician
RX Partners
Nashville, TN
08.2021 - 07.2022
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
Full Time Assistant Manager
Maurices
Nashville, TN
03.2020 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Part Time Assistant Manager
Maurices
Nashville, TN
04.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Stylist
Maurices
Nashville, TN
05.2018 - 04.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
- Monitored current trends to understand fashions and better serve customer needs.
Education
High School Diploma -
The Academy At Old Cockrill
07.2018
Skills
- POS Systems Expertise
- Organized
- Problem- solving
- Active listener
- Time management
- Microsoft Word Proficient
- Microsoft Excel Proficient
Certification
- Licensed pharmacy technician
- CPR Ceritified
Timeline
CSR
RX Partners
07.2022 - Current
Pharmacy Technician
RX Partners
08.2021 - 07.2022
Full Time Assistant Manager
Maurices
03.2020 - 01.2021
Part Time Assistant Manager
Maurices
04.2019 - 03.2020
Stylist
Maurices
05.2018 - 04.2019
High School Diploma -
The Academy At Old Cockrill
- Licensed pharmacy technician
- CPR Ceritified