Julie Hak
San Gabriel,USA
Summary
Experienced Event and Operations Manager with a strong background in executing large-scale events, venue operations, and cross-departmental coordination. Proven success in managing high-profile events, including Golden Voice Festivals, Live Nation Concerts, the Rose Bowl Game, and UCLA Football. Skilled in logistics, infrastructure planning, vendor relations, and system implementations. FAA-certified drone operator with expertise in aerial documentation and operational analysis. Recognized for adaptability, efficiency, and collaborative problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Rose Bowl Operating Company
Pasadena, CA
06.2023 - Current
- Lead operational planning and execution for major events, while managing daily stadium operations and cross-departmental projects.
- Served as the primary liaison for city departments, vendors, and contractors across infrastructure, sustainability, and tech initiatives.
- Created and maintained essential operational tools, including CAD maps, emergency documents, and security screening deployments.
- Implemented new systems, including ParkHub (parking) and Dialpad (communications), improving functionality and reporting.
- Obtained FAA drone license and initiated a drone program for field operations, event planning, and content capture.
Event Manager
Rose Bowl Operating Company
Pasadena, CA
12.2022 - 01.2024
- Managed large-scale events, including the Re:SET Festival and the 2023 UCLA Football season, overseeing logistics, staffing, and day-of execution.
- Streamlined post-event processes by editing and improving recap documents, enhancing clarity and efficiency.
- Developed Excel-based work order systems to support proactive event planning and coordination.
- Frequently operated in dual roles, supporting both Event and Operations functions during high-volume periods.
Area Manager II (Operations)
Amazon
Oxnard, CA
07.2021 - 11.2022
Event Coordinator
Rose Bowl Operating Company
Pasadena, California
07.2018 - 07.2021
Education
Bachelor of Science - Communications - Public Relations, Business Minor
California State Polytechnic University Pomona
Pomona, CA06-2015
Skills
- Communication
- Team leadership
- Adaptability
- Detail orientation
- Project management
- Time management
- Conflict resolution
- Cross-functional collaboration
- Safety compliance and management
- Risk assessment and mitigation
- Incident analysis and reporting
- Emergency response planning
Certification
- Remote Pilot Certificate Part 107, Drone License
Timeline
Operations Manager
Rose Bowl Operating Company
06.2023 - Current
Event Manager
Rose Bowl Operating Company
12.2022 - 01.2024
Area Manager II (Operations)
Amazon
07.2021 - 11.2022
Event Coordinator
Rose Bowl Operating Company
07.2018 - 07.2021
Bachelor of Science - Communications - Public Relations, Business Minor
California State Polytechnic University Pomona
Similar Profiles
Nathan HangNathan Hang
Cashier/Guest Service at Rose Bowl StadiumCashier/Guest Service at Rose Bowl Stadium
Alexander NovoaAlexander Novoa
Food Vendor at Rose Bowl StadiumFood Vendor at Rose Bowl Stadium
Lily GalbanLily Galban
Volunteer at Rose Bowl StadiumVolunteer at Rose Bowl Stadium
Iea-Aleka RadaIea-Aleka Rada
Music Librarian at Pacific Union CollegeMusic Librarian at Pacific Union College
Cecelia MartinezCecelia Martinez
Temporary Clerk at LA County RecoderTemporary Clerk at LA County Recoder