Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Bath And Body Works, Limited Brands
10.2023 - 03.2024
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Identified and communicated customer needs to supply chain capacity and quality teams.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Set aggressive targets for employees to drive company success and strengthen motivation.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Improved customer satisfaction by addressing and resolving complaints promptly.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Reduced operational risks while organizing data to forecast performance trends.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Interacted well with customers to build connections and nurture relationships.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Teacher
Saint Johns County School District
08.2019 - 10.2023
Planned and implemented integrated lessons to meet national standards.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Shifted between formal and informal methods of teaching to keep students engaged.
Developed and implemented classroom routines to address varying student needs.
Assistant Manager
Justice Tween Brands
06.2010 - 08.2019
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Identified and communicated customer needs to supply chain capacity and quality teams.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Set aggressive targets for employees to drive company success and strengthen motivation.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Interacted well with customers to build connections and nurture relationships.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.