JULIE HARRIS
Senatobia,MS
Summary
Certified 911 Public Safety Telecommunicator/communications center supervisor with background in Respiratory Therapy and Paramedic with over 20yrs of experience, bringing a wealth of experience in emergency response and communication. Strong skills in computer-aided dispatching and critical thinking, maintaining composure in high-pressure situations. Passionate about delivering precise instructions and ensuring effective communication with both the general public and emergency personnel, aiming to leverage expertise in a challenging new role.
Overview
25
25
years of professional experience
1
1
Certification
Work History
911 Communications Supervisor
Tate County Board of Supervisors
01.2026 - Current
- Supervised 911 call center operations, ensuring timely and accurate emergency response.
- Trained and mentored new communication staff on protocols and procedures.
- Implemented workflow improvements to enhance call processing efficiency.
- Coordinated with public safety agencies to streamline communication during emergencies.
- Developed training programs for continuous staff development and performance enhancement.
- Conducted regular assessments of call handling procedures to ensure compliance with standards.
- Managed scheduling and resource allocation for optimal coverage during peak times.
- Enhanced overall public safety by developing and implementing policies that promoted efficient response to emergency calls and critical incidents.
- Improved interdepartmental communication by collaborating with police, fire, and EMS departments on joint initiatives.
- Established a culture of continuous learning through professional development opportunities for staff members.
- Enhanced response times by streamlining call-taking procedures and prioritizing emergency situations.
- Boosted team morale through regular performance evaluations and constructive feedback sessions.
- Ensured timely resolution of technical issues by coordinating with IT support staff on hardware and software maintenance.
- Oversaw scheduling and staffing needs for a 24/7 operation, optimizing coverage during peak hours.
- Conducted ongoing quality assurance reviews to identify areas of improvement in call handling protocols.
- Cultivated strong working relationships with external agencies such as local hospitals, utilities providers, and transportation services for seamless coordination during emergencies.
- Fostered an environment that emphasized teamwork, cooperation, and excellence in service delivery among employees.
- Maintained up-to-date knowledge of industry best practices by attending conferences, workshops, and training sessions regularly.
- Developed and maintained policies and procedures to ensure compliance with regulatory standards.
Certified 911 Public Safety Telecommunicator
Tate County Board of Supervisors-E911
10.2025 - Current
Certified 911 Public Safety Telecommunicator
Senatobia Police Department E-911
08.2023 - 10.2025
Certified 911 Public Safety Telecommunicator
Desoto County Sheriff Dept
01.2023 - 08.2023
Registered Respiratory Therapist
Panola Medical Center
02.2018 - 01.2023
Registered Respiratory Therapist
North Oak Regional Medical Center
10.2015 - 07.2018
Paramedic
MedStat EMS
03.2008 - 09.2012
Paramedic
Tate County EMS
09.2001 - 03.2008
Education
Bachelor of Science Degree -
San Joaquin Valley College
CaliforniaAssociate of Applied Science - Respiratory Therapy
Northwest Mississippi Community College
MississippiAssociate of Applied Science - Paramedic Technology
Northwest Mississippi Community College
MississippiCertification
- IAED
- EMD
- CPR
- ACLS
- PALS
- NREMTP
Timeline
911 Communications Supervisor
Tate County Board of Supervisors
01.2026 - Current
Certified 911 Public Safety Telecommunicator
Tate County Board of Supervisors-E911
10.2025 - Current
Certified 911 Public Safety Telecommunicator
Senatobia Police Department E-911
08.2023 - 10.2025
Certified 911 Public Safety Telecommunicator
Desoto County Sheriff Dept
01.2023 - 08.2023
Registered Respiratory Therapist
Panola Medical Center
02.2018 - 01.2023
Registered Respiratory Therapist
North Oak Regional Medical Center
10.2015 - 07.2018
Paramedic
MedStat EMS
03.2008 - 09.2012
Paramedic
Tate County EMS
09.2001 - 03.2008
Bachelor of Science Degree -
San Joaquin Valley College
Associate of Applied Science - Respiratory Therapy
Northwest Mississippi Community College
Associate of Applied Science - Paramedic Technology
Northwest Mississippi Community College