Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Julie Heilman

Palm Harbor,FL

Summary

Diligent and skilled in organization and time management, working with a team or independently. Excellent customer relations and ability to learn new job related required skills. Excelled in multitasking across diverse roles offering excellent service delivery and fostering positive relationships. Actively contributed to team success through exceptional telephone and in person skills, always with a commitment to excellence. Skilled in sales, multi cultural communication and creativity.



Overview

26
26
years of professional experience

Work History

Receptionist

Century 21 Eastlake Realty
06.2018 - 09.2018

* Greeted incoming clients providing friendly, knowledgeable assistance.

* Received calls/inquiries, for sales, leasing, maintenance, property management, responded promptly with appropriate action.

* Managed 'floor schedules' for in office realtors.

* Confirmed appointments / communicated with clients.

* Streamlined front desk operations for increased efficiency / effectively managing phone calls, emails, and walk-in clients.

* Maintained a clean, well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

* Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

* Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

* Assisted with planning office events and meetings for smooth execution.

* Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.

* Organized, maintained and updated information in computer databases.

* Managed multiple tasks and met time-sensitive deadlines.

* Maintained confidentiality of information regarding clients and company.

* Collected tenants rent checks / processed as required.

Personal Assistant to Realtor

Pedro Ramos, Perm Management
03.2016 - 12.2016

* Maintained appropriate filing of personal and professional documentation.

* Oversaw personal and Professional calendars and coordinated appointments for future events.

* Handled incoming mail, bills and invoices and completed appropriate actions.

* Managed sales calls and responded with excellent,friendly customer service.

* Assisted with leasing, property management and maintenance.

* MLS research for investors and all clients.

* Photographed real estate properties as needed.

* Active member of Central Florida Realty Investors Group.

* Multi cultural client communication skills utilized.



Photographer/Business Owner

Self
04.1994 - 11.2008

* Photographed primarily weddings and portraits, Pets, pre-schools, pet stores and model shoots.

* Delivered high quality images under tight deadlines, demonstrating strong time management skills.

* Marketing, Communication, creativity, technical and detail competence, net-working, and more.

* Excellent customer service.

* Worked collaboratively with clients and contacts.

* Planned and prepared for on location and studio shoots.

* Maintained professional photography equipment including back up equipment, studio lighting and props.

* Active Professional Photography Organization memberships to continue learning, improving and network with other Photography professionals.

* Received mentoring and ongoing business education and support through S.C.O.R.E.

Photographer Assistant

David Ewart Photography
02.1993 - 03.1995

* Excellent, consistent, client service and communication,

* Assisted in all aspects of Weddings and event assignments. Served as 2nd photographer.

* Office administration ensuring business efficiency.

* Worked in dark room creating black and white art prints.

* Membership and participation with Professional Photographers Association.

Free Lance Photographer

Harmon Homes Magazine.
05.1993 - 06.1994

* Photographed home exteriors for inclusion in Harmon Homes Magazine.

* Received list of all homes to be photographed, planned drive route to efficiently photograph each home.

* All high quality images submitted on time accommodating Magazine printing requirements.

* Reliable, Professional, excellent communication with all involved.

Education

Youth And Community Work Diploma

Sunderland University
Sunderland, England.
07-1984

Skills

  • Organization skills
  • Time management
  • Multitasking and prioritization
  • Telephone skills
  • Customer/Client relations
  • Front Desk operations
  • Data entry
  • Office Administration
  • Sales
  • PC proficient
  • Positive and Professional
  • Problem solving

Accomplishments

    Entered and won photography competitions and Toastmaster speech competition.

Interests

My interests include: Gym Workouts, important for overall physical and mental well being Active YMCA membership for 19 years Combining physical activity with outdoor exploration Biking Reading Writing short stories Learning Photography Music, Concerts, singing Art, Mindfulness Practices Cooking Animal care of my rescue cat Interior Design Helping others


Timeline

Receptionist

Century 21 Eastlake Realty
06.2018 - 09.2018

Personal Assistant to Realtor

Pedro Ramos, Perm Management
03.2016 - 12.2016

Photographer/Business Owner

Self
04.1994 - 11.2008

Free Lance Photographer

Harmon Homes Magazine.
05.1993 - 06.1994

Photographer Assistant

David Ewart Photography
02.1993 - 03.1995

Youth And Community Work Diploma

Sunderland University
Julie Heilman