* Greeted incoming clients providing friendly, knowledgeable assistance.
* Received calls/inquiries, for sales, leasing, maintenance, property management, responded promptly with appropriate action.
* Managed 'floor schedules' for in office realtors.
* Confirmed appointments / communicated with clients.
* Streamlined front desk operations for increased efficiency / effectively managing phone calls, emails, and walk-in clients.
* Maintained a clean, well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
* Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
* Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
* Assisted with planning office events and meetings for smooth execution.
* Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
* Organized, maintained and updated information in computer databases.
* Managed multiple tasks and met time-sensitive deadlines.
* Maintained confidentiality of information regarding clients and company.
* Collected tenants rent checks / processed as required.