Julie Hollingshead
Villa Ridge,MO
Summary
Results-driven General Manager with expertise in staff training, inventory management, and cost control strategies. Committed to enhancing operational efficiency and ensuring food safety compliance to drive exceptional customer experiences.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager
Popeyes® Louisana Kitchen
Eureka, Missouri
05.2025 - Current
- Implemented cost control measures to enhance operational efficiency.
- Supervised staff training and development for optimal performance.
- Managed daily operations to ensure smooth restaurant functionality.
General Manager
McDonald's Restaurant
Eureka, Missouri
01.2023 - 05.2025
- Direct all daily operations.
- Hire, onboard, coach, and retain employees.
- Coordinated manager and crew schedules to ensure optimal staffing.
- Managed inventory and monitored food costs to maximize budget efficiency.
- Lead health inspections and ensure food safety compliance.
- Delivered exceptional customer service and upheld quality standards.
- Maintain I-9s and personal records.
Compounding Specialist
Plaze (PLZ)
Pacific, Missouri
01.2022 - 01.2023
- Created work orders for batch mixers using Excel to streamline production processes.
- Scanned and attached files in SAP to maintain accurate records.
- Organized and filed inventory documents to enhance retrieval efficiency.
- Supported operations on the production floor by assisting team members.
Shipping Inspector
Howmet areospace
Washington, MO
12.2017 - 01.2022
- Conducted thorough inspections of all materials prior to shipping to verify quality and conformity.
- Inspect for defects
- Packed for shipping on pallets or wooden crates with correct shipping labels and paperwork.
- Recorded precise measurements for shear operations to ensure compliance with specifications.
- Measured material thickness using gauge
- Grinder operator- grinding down titanium to the specifications to the work order.
- Pulled orders with forklift.
- Used overhead crane
General Manager
Mcdonalds
Washington , MO
05.2011 - 12.2017
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations, optimizing restaurant functionality and enhancing guest experiences.
- Implemented cost control measures to enhance operational efficiency.
- Oversaw inventory management to maintain adequate supply levels.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Created schedules and monitored payroll, aligning labor costs with budgetary constraints.
- Coordinated scheduling to align staff availability with peak business hours.
- Supervised staff training and development for optimal performance.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Enhanced team communication through regular meetings and updates.
- Resolved customer complaints promptly to maintain service quality.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with health and safety regulations at all times.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored monthly sales performance to identify trends. and generated reports to inform strategic business development initiatives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Education
GED -
East Central College
Union, MO09-2013
Skills
- Inventory management
- Cost control strategies
- Food safety standards
- Sales performance analysis
- Workforce management
- Staff training and development
- Guest experience enhancement
Certification
- Servsafe certified
Timeline
General Manager
Popeyes® Louisana Kitchen
05.2025 - Current
General Manager
McDonald's Restaurant
01.2023 - 05.2025
Compounding Specialist
Plaze (PLZ)
01.2022 - 01.2023
Shipping Inspector
Howmet areospace
12.2017 - 01.2022
General Manager
Mcdonalds
05.2011 - 12.2017
GED -
East Central College