Julie Legendre
Ukiah
Summary
Reliable crew member known for strong communication skills and attention to detail. Experienced in fast-paced settings, committed to upholding safety standards and delivering outstanding service to enhance customer satisfaction.
Overview
1
1
Certificate
13
13
years of professional experience
Work History
Crew Member
Butler
Ukiah, CA
07.2024 - 07.2024
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of work areas to ensure safety standards.
- Operated equipment efficiently while adhering to safety protocols and guidelines.
- Collaborated with team members to prepare items sold to customer according to company specifications.
Crew Member
MacDonalds
Willits,ukiah,cloverdale CA
04.2019 - 09.2019
- Operated kitchen equipment efficiently while adhering to safety protocols and guidelines.
- Collaborated with team members to prepare food items according to company specifications.
- Learned menu items and effectively communicated options to customers for informed decisions.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Adapted quickly to various tasks during busy periods, demonstrating flexibility in responsibilities.
- Participated in training sessions to enhance knowledge of food safety and operational procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Am/pm Gasoline Station
Willits, CA
05.2018 - 09.2018
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Accurately operated cash register to process customer payments.
Security Officer
Sherwoodvalley Casino
Willits, CA
01.2014 - 01.2017
- Monitored casino premises to ensure guest safety and security compliance.
- Responded promptly to incidents, providing immediate assistance and coordination with emergency services.
- Conducted regular patrols to deter criminal activity and maintain a secure environment for guests and staff.
- Implemented security protocols, enhancing incident response procedures and overall operational efficiency.
Grape Picker
Downney Mangment
Talmadge CA
02.2011 - 01.2017
- Oversaw daily grape harvesting operations to ensure optimal quality and efficiency.
- Trained and mentored new pickers on best practices and safety protocols.
- Implemented improved sorting techniques to enhance grape selection accuracy.
- Coordinated with management to optimize workflow during peak harvest periods.
- Analyzed picking patterns to identify areas for process improvement and resource allocation.
- Maintained a clean and organized work environment, ensuring tools and equipment were properly stored and cared for after each use.
- Supported vineyard operations by performing additional tasks as needed, such as general maintenance or administrative duties.
Cage Cashier
Sherwoodvalley Casino
Willits, CA
05.2013 - 01.2014
- Processed cash transactions efficiently, ensuring accuracy and compliance with gaming regulations.
- Managed customer inquiries and provided exceptional service in high-pressure environments.
- Maintained accurate cash drawer balances through meticulous record-keeping and reconciliation practices.
- Collaborated with team members to streamline operations and enhance overall customer experience.
Maintenance Technician
Sho Kah Wah Casino
Hopland, CA
02.2013 - 04.2013
- Conducted routine inspections and preventive maintenance on casino equipment to ensure optimal performance.
- Diagnosed and repaired mechanical, electrical, and plumbing issues throughout the facility.
- Implemented safety protocols and maintained compliance with industry standards during maintenance operations.
- Trained junior technicians on repair procedures and best practices in equipment maintenance.
Drop Count
Coyote Valley Casino
Redwood Valley, CA
02.2013 - 02.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
South Valley High School
Ukiah Ca06-2011
Skills
- Cash handling
- Attention to detail
- Taking orders
- Self-discipline
- Interactive communication skills
- Integrity and honesty
- Basic math
- Leadership qualities
- Drive-thru operations
- Food preparation
Certification
- bilingual in spanish
- 9 key expert
- cpr certified
Languages
English
Native or Bilingual
Timeline
Crew Member
Butler
07.2024 - 07.2024
Crew Member
MacDonalds
04.2019 - 09.2019
Crew Member
Am/pm Gasoline Station
05.2018 - 09.2018
Security Officer
Sherwoodvalley Casino
01.2014 - 01.2017
Cage Cashier
Sherwoodvalley Casino
05.2013 - 01.2014
Maintenance Technician
Sho Kah Wah Casino
02.2013 - 04.2013
Drop Count
Coyote Valley Casino
02.2013 - 02.2013
Grape Picker
Downney Mangment
02.2011 - 01.2017
High School Diploma -
South Valley High School