JULIE LEON APONTE
Orlando
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
11
11
years of professional experience
Work History
CMA-Front desk assistant
Orlando Health
Orlando
10.2021 - 09.2025
- Positioned patients properly during examination or treatment for comfort and safety.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Scheduled appointments and maintained the front desk calendar diligently.
- Collaborated with team members to streamline front desk operations effectively.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
Medical Assistant
Orlando Family Medical
Kissimmee
07.2020 - 08.2021
- Performed preliminary physical tests to accurately record results in patient history summary
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
Medical Assistant
Central Florida Pediatrics
Kissimmee
12.2018 - 05.2020
- Kids check-Up Vaccines Follow-Up Provided Physical procedures Test Maintained a safe Patient Environment Caregiver
- Performed preliminary physical tests to accurately record results in patient history summary
CNA Home Health Aide
Hands From The Heart Home care Services
Philadelphia
07.2014 - 02.2017
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
Education
Medical Assisting -
Florida Career College
Orlando, FL01.2019
High school -
Juan Seralles
Puerto Rico05.2009
Skills
- Vital Signs
- Bilingual
- Patient scheduling
- Insurance verification
- Front office administration
- Appointment coordination
- Telephone etiquette
Timeline
CMA-Front desk assistant
Orlando Health
10.2021 - 09.2025
Medical Assistant
Orlando Family Medical
07.2020 - 08.2021
Medical Assistant
Central Florida Pediatrics
12.2018 - 05.2020
CNA Home Health Aide
Hands From The Heart Home care Services
07.2014 - 02.2017
Medical Assisting -
Florida Career College
High school -
Juan Seralles