Julie Richards
Scenery Hill,PA
Summary
Dynamic retail management professional with a decade of experience driving sales and cultivating team performance. Known for fostering a collaborative environment that empowers staff to achieve goals while enhancing customer satisfaction through effective service and operational strategies.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Owner
DW Jewels LLC
Scenery Hill, Pennsylvania
01.2023 - 08.2026
- Researched market trends to identify profitable products for resale.
- Developed engaging online listings using high-quality images and detailed descriptions.
- Utilized social media platforms to promote products and drive customer engagement.
- Analyzed sales data to adjust pricing strategies and optimize sales performance.
- Communicated with suppliers to negotiate favorable terms and secure inventory.
- Collaborated with shipping partners to streamline fulfillment processes and reduce delays.
- Managed shipping logistics for international orders.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Owner
Dresses With Jewels
Waynesburg, Pennsylvania
03.2023 - 05.2026
- Supported daily store operations for a boutique focused on women’s fashion and accessories.
- Tracked inventory and selected products for seasonal collection assortments to align with customer preferences.
- Developed marketing plans that increased brand visibility and attracted more customers.
- Trained staff on customer service standards and sales techniques.
- Coordinated with vendors to ensure timely delivery of merchandise, maintaining stock levels for customer demand.
- Oversaw daily business operations to ensure smooth functionality and efficiency. of business, including hiring and training staff.
- Led startup and creation of operational procedures and workflow planning.
Secretary to the General Manager
Diamond W. LLC
Washington, Pennsylvania
11.2023 - 08.2024
- Composed, edited, and proofread correspondence, reports, and other documents for the General Manager.
- Maintained confidential files and organized documentation to enhance accessibility.
- Processed vendor and supplier invoices ensuring compliance with company policy.
- Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
- Converted physical documents into digital format to streamline the archiving process.
- Organized and maintained filing systems, both electronic and paper-based.
- Responded promptly to inquiries from customers or clients regarding services offered by the organization.
Manager
Circle K
Washington, PA
10.2019 - 03.2020
- Managed payroll, scheduling, reports, deposits, and inventory audits to maintain operational efficiency
- Conducted hiring processes, including candidate interviews and selections, to build a skilled team
- Executed merchandising strategies to enhance product visibility in the store
- Provided customer service by addressing inquiries and resolving issues
- Placed orders to restock merchandise and handled product receiving and placement to ensure optimal inventory levels
Co-Manager/Store Manager
Pilot Travel Centers
Bentleyville, PA
04.2015 - 01.2018
- Managed payroll, scheduled shifts, generated reports, processed deposits, conducted inventory audits
- Hiring, training, terminating employees
- Delivered customer service at point of sale, enhancing customer experience and satisfaction
- Managed merchandising displays in retail space
- Ordered and received merchandise, ensuring optimal stock levels and product placement
Manager
Coen Oil Company
Bentleyville, PA
02.2009 - 01.2015
- Managed payroll, scheduling, reports, deposits, and conducted inventory audits to ensure operational accuracy
- Hired, trained, and terminated employees to maintain a skilled and effective workforce
- Provided exceptional customer service to enhance client satisfaction
- Executed merchandising strategies to enhance product visibility
- Placed orders to restock merchandise and handled receiving and placement of products for optimal inventory levels
- February 2009 - Present
Manager
Best Oil Company
07.2001 - 04.2008
- Managed payroll, scheduling, and reports while conducting inventory audits to maintain operational efficiency
- Conducted hiring, training, and termination of employees to build a skilled and effective team
- Executed merchandising strategies to enhance product visibility
- Placed orders to restock merchandise and managed receiving and placement of products to ensure inventory levels met demand
- Provided customer service by assisting with inquiries and resolving issues
Education
Associates Degree - Business Management
AIU Atlanta
Atlanta, GAHigh school diploma or GED -
Waynesburg Central High School
Waynesburg, PASkills
- Retail Management (10 years)
- Store Management Experience (10 years)
- Sales expertise (10 years)
- Merchandising (10 years)
- Inventory Control (10 years)
- Payroll (10 years)
- Scheduling (10 years)
- POS (10 years)
- POS system expertise
- Key Holder (10 years)
- Assistant Manager Experience
- Staff Development
Personal Information
- Title: Retail Management
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License
Assessments
- Supervisory Skills: Directing Others Highly Proficient
- October 2019
- Motivating others through feedback to identify improvements or corrective actions.
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Secretary to the General Manager
Diamond W. LLC
11.2023 - 08.2024
Owner
Dresses With Jewels
03.2023 - 05.2026
Owner
DW Jewels LLC
01.2023 - 08.2026
Manager
Circle K
10.2019 - 03.2020
Co-Manager/Store Manager
Pilot Travel Centers
04.2015 - 01.2018
Manager
Coen Oil Company
02.2009 - 01.2015
Manager
Best Oil Company
07.2001 - 04.2008
Associates Degree - Business Management
AIU Atlanta
High school diploma or GED -
Waynesburg Central High School