Julie Rogers
Fresno,CA
Summary
Dedicated office professional with strong customer service and time management skills. Proven ability to enhance communication and streamline processes, contributing to efficient office operations.
Results-driven office assistant with over 15 years of experience in administrative support. Recognized for implementing process improvements that enhance workflow and foster teamwork, ensuring efficient communication and organization across departments.
Overview
27
27
years of professional experience
Work History
Office Assistant III
County of Fresno
Fresno, CA
10.2012 - Current
- Managed daily office operations, ensuring efficient workflow and adherence to procedures.
- Developed and maintained filing systems, enhancing document retrieval efficiency by implementing structured organization methods.
- Trained new office staff on administrative procedures, fostering a collaborative environment for knowledge sharing.
- Implemented process improvements that streamlined communication between departments, increasing overall operational effectiveness.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in preparation of reports and presentations, ensuring accuracy and timely delivery of information to stakeholders.
Administrative Assistant
Winton's Vista Pharmacy
Fresno, CA
04.1999 - 10.2012
- Managed scheduling and appointment coordination for pharmacy staff and patients.
- Maintained inventory records, streamlining supply chain management procedures.
- Assisted with patient inquiries, providing information on medications and services offered.
- Supported billing processes by ensuring accurate data entry and verification of claims.
- Collaborated with healthcare professionals to ensure seamless communication regarding patient care needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
Watsonville High School
Watsonville, CANo Degree - General Education
Fresno City College
Fresno, CASkills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Dedicated team player
- Mail handling
- File maintenance
- Clerical support
- Filing and data archiving
- Mail sorting and distribution
Timeline
Office Assistant III
County of Fresno
10.2012 - Current
Administrative Assistant
Winton's Vista Pharmacy
04.1999 - 10.2012
High School Diploma -
Watsonville High School
No Degree - General Education
Fresno City College