julie shepherd
Martinsville,IN
Summary
Collaborative team player dedicated to driving positive outcomes through effective problem-solving and exceptional time management skills.
Overview
16
16
years of professional experience
Work History
Sales Associate
Casey General Store
Mooresville, IN
01.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Instructional Assistant
Rise Learning Center
Indianapolis, IN
07.2015 - 07.2016
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Maintained safety and security by overseeing students in recess environments.
Direct Care Technician
Damar Services Inc.
Indianapolis, IN
12.2001 - 03.2014
- Developed strong rapport with patients and families, fostering trust and open communication.
- Educated patients on self-care techniques, empowering them to take control of their health management.
- Contributed to positive treatment outcomes by following established care plans and protocols diligently.
- Provided timely support during medical emergencies, acting as an integral part of the response team.
- Managed medication administration accurately, adhering to strict guidelines for dosage and timing requirements.
- Collaborated effectively with interdisciplinary team members to provide comprehensive care for patients.
Education
Martinsville High School
Martinsville, INSkills
- Customer service and client relations
- Team collaboration
- Time management
- Problem solving
- Multi-tasking
- Interpersonal skills
- Verbal and written communication
- Conflict resolution
Timeline
Sales Associate
Casey General Store
01.2017 - 02.2018
Instructional Assistant
Rise Learning Center
07.2015 - 07.2016
Direct Care Technician
Damar Services Inc.
12.2001 - 03.2014
Martinsville High School