Summary
Overview
Work History
Education
Skills
Timeline
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julie shepherd

Martinsville,IN

Summary

Collaborative team player dedicated to driving positive outcomes through effective problem-solving and exceptional time management skills.

Overview

16
16
years of professional experience

Work History

Sales Associate

Casey General Store
01.2017 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Instructional Assistant

Rise Learning Center
07.2015 - 07.2016
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Maintained safety and security by overseeing students in recess environments.

Direct Care Technician

Damar Services Inc.
12.2001 - 03.2014
  • Developed strong rapport with patients and families, fostering trust and open communication.
  • Educated patients on self-care techniques, empowering them to take control of their health management.
  • Contributed to positive treatment outcomes by following established care plans and protocols diligently.
  • Provided timely support during medical emergencies, acting as an integral part of the response team.
  • Managed medication administration accurately, adhering to strict guidelines for dosage and timing requirements.
  • Collaborated effectively with interdisciplinary team members to provide comprehensive care for patients.

Education

Martinsville High School
Martinsville, IN

Skills

  • Customer service and client relations
  • Team collaboration
  • Time management
  • Problem solving
  • Multi-tasking
  • Interpersonal skills
  • Verbal and written communication
  • Conflict resolution

Timeline

Sales Associate

Casey General Store
01.2017 - 02.2018

Instructional Assistant

Rise Learning Center
07.2015 - 07.2016

Direct Care Technician

Damar Services Inc.
12.2001 - 03.2014

Martinsville High School

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