Julie Simmons
Plano,TX
Summary
Accomplished Front Office Coordinator with a proven track record at Pulmonary Medicine Consultants, enhancing patient experience through efficient management and exceptional communication. Skilled in insurance verification and customer service, significantly improved office operations. Expert in fostering interpersonal relations, ensuring seamless patient care coordination.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist
Pulmonary Medical Consultants
02.2000 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Supported office staff and operational requirements with administrative tasks.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Education
High School Diploma -
Allen High School
Allen, TXSkills
Customer Service
Patient Scheduling
Exceptional Communication
Time Management
Cash Handling
Insurance Verification
Front Office Administration
Basic Accounting
Record Preparation
Interpersonal Relations
HIPAA Compliance
Timeline
Front Desk Receptionist
Pulmonary Medical Consultants
02.2000 - 03.2022
High School Diploma -
Allen High School