Julie Sisson
Richmond,VA
Summary
Creative, who having found herself in the Insurance Industry for the past 10 years, has been afforded the opportunity to realign her career with her guiding principles: helping people and solving problems. Known for natural administrative abilities, efficiency gains and authenticity. Out of the box thinker who would rather try and fail than not try at all. Committed to leaving this life better than the way I found it.
Overview
10
10
years of professional experience
Work History
Underwriting Support Specialist
Markel
Richmond, VA
05.2022 - Current
- Support a team of Underwriters by manner of performing file audits related to claims and information/classification accuracy
- Review referred endorsements and renewals within GL, IM and Property Lines of business providing pricing by means of executing rating strategy and quoting terms
- Communicating with producers to resolving coverage related questions and resolve any issues as they arise
- Employing sound underwriting judgment to maximize business revenue and minimize losses
Client Services Underwriter (Commercial Lines)
Selective Insurance
Richmond, VA
06.2019 - 05.2022
- Nurtured and maintained relationships between insureds, agents and business partners as a primary point of contact for Service Center accounts
- Researched, analyzed and executed solutions-oriented responses to resolve client questions and concerns, including cross sell and upsell opportunities
- Supported agency partners through processing non-revenue producing tasks such as Certificates of Insurance, Evidences of Property Insurance and all manner of endorsement and coverage changes
Senior Auto Liability Claims Representative
Selective Insurance
Richmond, VA
01.2018 - 06.2019
- Investigated and processed disputed liability auto claims by obtaining recorded statements from involved parties and gathering information to determine exposure
- Analyzed and evaluated various coverage and damage issues through reviews of policy language and damage photos and estimates
- Determined liability, appropriately documenting and supporting decisions
Express Auto Claim Representative
Selective Insurance
Richmond, VA
02.2016 - 01.2018
- Gathered information to investigate clear liability auto claims through statements and police reports
- Provided clear and consistent communication to all involved parties
- Determined and applied appropriate coverage
Account Manager
The Andrew Agency
Richmond, VA
01.2015 - 02.2016
- Leveraged expertise in carrier and product offerings to assist in client decision-making
- Developed trusting rapport with clients to encourage continued patronage
- Managed, reviewed, and delivered client solutions for a variety of needs ranging from personal, commercials and E&S lines of business
Education
-
Richmond Christian Leadership Initiative
JR Tucker High School
Richmond, VALongwood College
Farmville, VASkills
- Superior communication
- Relationship development
- Strong problem solver
- Attention to detail
Timeline
Underwriting Support Specialist
Markel
05.2022 - Current
Client Services Underwriter (Commercial Lines)
Selective Insurance
06.2019 - 05.2022
Senior Auto Liability Claims Representative
Selective Insurance
01.2018 - 06.2019
Express Auto Claim Representative
Selective Insurance
02.2016 - 01.2018
Account Manager
The Andrew Agency
01.2015 - 02.2016
-
Richmond Christian Leadership Initiative
JR Tucker High School
Longwood College
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