Julie Steger
Eureka,MT
Summary
Proactive and meticulous Manager with over 29 years of experience in Food Management industry. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client retention.
Overview
29
29
years of professional experience
Work History
Team Lead Manager
Panera Bread CO,
2400 Taylor Road, MO
10.2013 - Current
- Specialized duties Hiring and Training, Food and Budget Manager. Charged with staffing, performance management and reviews, coaching, mentoring, and budget allocations.
- Helped foster culture of customer loyalty by aligning with product quality and speed of service goals, to drive initiatives centered on customer satisfaction, increased membership program by 6%.
Retail Food Manager
Sodexo USA
St. Louis, MO
09.2007 - 07.2013
- Served as key contributing member to leadership Food Service Team overseeing department of 110 employees.
- Cultivated companies' culture, established customer service program which led to increase in customer satisfaction by 10%.
- Surpassed revenue goals for 4 consecutive years by 5-6%.
Registered Clinical Dietitian
Regional Medical Center
St. Louis , MO
06.1992 - 06.2013
- Assisted, planned, implemented and evaluated nutritional care of patients as member of medical team.
- Audited food safety practices within kitchen.
- Taught nutrition related classes to resident medical staff.
Retail Food Manager
St. Luke's Hospital
Chesterfield, MO
06.1992 - 08.2007
- Managed all activities involved in operation of Lakeview Cafe, Terrace Bistro, Fountain Cafe, Corner Gourmet, Dr. Lounge and Catering Services, increased sales by 4% yearly.
- Project leader for following design of Lakeview Cafe, modified Cafe services during construction, redesign of Terrace Bistro, and design and opening of Corner Gourmet.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction and customer loyalty.
Education
Completion Dietetic Internship - Food Management And Clinical Dietetics
Department of Veterans Affairs Medical Center
St. Louis VA Medical Center, John Cohran Division06.1993
Bachelor of Science - Dietetics And Exercise Science
Southwest Missouri State University
Springfield MO12.1990
Skills
- Strategic planning
- Financial Management
- Staff Management
- Dependable and Responsible
- Active Listening
- Leadership and teamwork
Timeline
Team Lead Manager
Panera Bread CO,
10.2013 - Current
Retail Food Manager
Sodexo USA
09.2007 - 07.2013
Registered Clinical Dietitian
Regional Medical Center
06.1992 - 06.2013
Retail Food Manager
St. Luke's Hospital
06.1992 - 08.2007
Completion Dietetic Internship - Food Management And Clinical Dietetics
Department of Veterans Affairs Medical Center
Bachelor of Science - Dietetics And Exercise Science
Southwest Missouri State University