Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julie Waoulo

Hyattsville,MD

Summary

An effective leader who excels in all aspects of running a successful business with several years of industry knowledge and experience in managing employees and operations. Equipped With a diverse and promising set of skills, helping to build strong team relationships leading to an optimal customer service.

Overview

13
13
years of professional experience

Work History

General Manager

Chopt Creative Salad Company
01.2018 - 06.2021
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Assistant General Manager

Chopt Creative Salad Company
01.2014 - 01.2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.

Assistant Manager

Chopt Creative Salad Company
01.2012 - 01.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Cashier Team Lead

Chopt Creative Salad Company
09.2008 - 01.2012
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Education

Bachelor of Science - Health Care Management

Towson University
Baltimore, MD

Skills

  • P&L Management
  • Workflow Planning
  • Process Automation
  • Supply Chain Management
  • AR/AP
  • Data Accuracy
  • Document Preparation
  • File Management
  • Data Entry
  • Professional and Mature
  • Document Processing
  • Meticulous Attention to Detail

Languages

French
Native or Bilingual
Spanish
Limited Working

Timeline

General Manager

Chopt Creative Salad Company
01.2018 - 06.2021

Assistant General Manager

Chopt Creative Salad Company
01.2014 - 01.2018

Assistant Manager

Chopt Creative Salad Company
01.2012 - 01.2014

Cashier Team Lead

Chopt Creative Salad Company
09.2008 - 01.2012

Bachelor of Science - Health Care Management

Towson University

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Julie Waoulo