Julie Weatherford
Surprise,AZ
Summary
Results-driven Dental Office Manager/Dental Receptionist with expertise in treatment planning, insurance billing, and schedule management. Proven track record in streamlining operations and enhancing patient experiences.
Overview
28
28
years of professional experience
Work History
Dental Office Manager
Wee Care Dental/Dr. Rick Meyers DDS
Phoenix, AZ
12.2023 - Current
- Supervised daily operational activities, ensuring streamlined patient scheduling and effective flow management.
- Directed dental office staff to cultivate teamwork and improve communication with patients and the doctor.
- Executed excellent record keeping and daily dental office duties.
- Formulated and updated office policies aimed at adhering to regulatory requirements.
- Scheduling, insurance verification, confirming dental appointments, end of day call backs, prepping charts.
- Presented treatment plans and collected payments for services rendered.
Dental Front Office Receptionist
Wee Care Dental/ Dr. Rick Meyers DDS
Phoenix, AZ
09.2000 - Current
- Developed streamlined check-in procedures, reducing wait times and improving workflow efficiency.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Coordinated insurance verification processes ensuring accurate patient billing and coverage information.
Dental Front Office Receptionist
Glendale Dental Group
Glendale, AZ
02.1998 - 09.2000
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Coordinated insurance verification processes ensuring accurate patient billing and coverage information.
- Facilitated communication between dental staff and patients, enhancing overall patient experience.
- Presented treatment plans and collected payments.
Education
Dental Assisting
Apollo College of Dental Assisting
Phoenix, AZSkills
- Treatment Planning
- Dental software proficiency with Softdent
- Insurance billing
- Schedule management
Timeline
Dental Office Manager
Wee Care Dental/Dr. Rick Meyers DDS
12.2023 - Current
Dental Front Office Receptionist
Wee Care Dental/ Dr. Rick Meyers DDS
09.2000 - Current
Dental Front Office Receptionist
Glendale Dental Group
02.1998 - 09.2000
Dental Assisting
Apollo College of Dental Assisting