Summary
Overview
Work History
Education
Skills
LEADERSHIP
Certification
Languages
Timeline
Generic

JULIET GOTOR

Davie

Summary

Personable and reliable individual with knack for efficient team management and customer service excellence. Possesses strong organizational skills and keen understanding of maintaining inventory and ensuring store security. Committed to fostering positive work environment and driving operational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager/Key Holder

PetSupermarket
12.2024 - Current
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Assigned tasks strategically among team members according to strengths and skill sets, enhancing productivity levels.
  • Ensured store cleanliness throughout day to foster welcoming atmosphere for customers and staff members.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.

Shift Lead Manager

PetSupermarket
08.2024 - 12.2024
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.

INK SPATTER STUDIO
06.2020 - 06.2022
  • Customer service – answering phones – replying to emails – providing estimates – invoicing & collections – credit card processing – graphic design – scheduling – reporting to higher management – sales or services and products – social media management

Education

High School Diploma -

HIALEAH GARDENS SENIOR HIGH SCHOOL
06-2022

Skills

  • Customer service
  • Cashier
  • Clerical
  • Creative
  • English/Spanish
  • Quick learner
  • Team management
  • Coordination
  • Store maintenance

LEADERSHIP

Stage management - scheduling - equipment management - team management - sales management - event coordination - social media management

Certification

Microsoft Word, Excel, and Powerpoint certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Shift Manager/Key Holder

PetSupermarket
12.2024 - Current

Shift Lead Manager

PetSupermarket
08.2024 - 12.2024

INK SPATTER STUDIO
06.2020 - 06.2022

High School Diploma -

HIALEAH GARDENS SENIOR HIGH SCHOOL

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JULIET GOTOR