Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Juliet Olivo

Sulphur Springs,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
05.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.

Pharmacy Technician

Cody Drug Pharmacy
07.2022 - 04.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Associate of Arts - Bussiness Administation

Paris Junior College
Paris, TX
05.2025

Skills

  • Multitasking Abilities
  • Customer Service
  • Good Telephone Etiquette
  • First Aid/CPR
  • Teamwork and Collaboration
  • Outbound and Inbound Calls
  • Multi-Line Telephone Systems
  • Verbal and Written Communication
  • Brand Advocacy
  • Computer Literacy
  • Microsoft Word
  • Script Use
  • Microsoft Office
  • Answering Customer Questions
  • Strong Telephone Etiquette
  • Email Etiquette
  • Process Payments
  • Documentation
  • Script Writing
  • Password Resets
  • Computer Training
  • Billing Systems

Timeline

Pharmacy Technician

CVS Pharmacy
05.2023 - Current

Pharmacy Technician

Cody Drug Pharmacy
07.2022 - 04.2023

Associate of Arts - Bussiness Administation

Paris Junior College

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Juliet Olivo