Dedicated server specializing in guest satisfaction through effective communication and prompt service delivery. Demonstrated success in optimizing workflows and managing multiple tasks in high-pressure settings. Consistently recognized for enhancing customer experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Chedders Scratch Kitchen
Weatherford
07.2025 - Current
Took accurate food and drink orders while ensuring customer preferences were met.
Coordinated effectively with kitchen staff and bartenders to ensure timely service.
Maintained cleanliness and organization of dining area throughout service hours.
Collaborated with team members to ensure efficient workflow during peak hours.
Resolved customer inquiries and issues, contributing to improved guest satisfaction.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers and provided menu recommendations, enhancing overall dining experience.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Followed health safety guidelines when preparing and serving food products.
Trained new employees on restaurant procedures and plating techniques.
Clerical Assistant
AMT Roofing and Remodeling LLC
Weatherford
01.2021 - 05.2025
Processed invoices and tracked payments for ongoing projects efficiently.
Collected and entered payment data into the system, maintaining complete confidentiality and accuracy.
Inputted and managed data in spreadsheets to accurately track project progress and status.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Organized and maintained project files for roofing and remodeling contracts, ensuring easy access and retrieval.
Sorted and filed office records to ensure easy retrieval and organization.
Scanned documents into digital format for storage purposes.
Updated customer contact information in the system database.
Generated comprehensive reports using database software to support project monitoring and decision-making.
Computed, recorded and proofread data or reports.
Reviewed files, records and other documents to obtain information or respond to requests.