Juliette Carrier
Port St. Lucie,FL
Summary
Dependable and driven. Well-versed in assisting in stressful situations and customer service. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
9
9
years of professional experience
Work History
Server
Little Jims Bait And Tackle
04.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Oldport Slice And Ice Bar
10.2021 - 01.2022
Bartender
Pier Patio Night Club
06.2021 - 09.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Salon Coordinator
207Laser
05.2021 - 09.2021
- Scheduled appointments by phone, email and in person and recommended additional services.
- Greeted clients upon arrival at salon, offering prompt, friendly service.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Promoted business through marketing initiatives and use of social media.
Bartender
Cowbell Burger Bar
01.2020 - 06.2021
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Bartender
Pearl Tap House And Ultra Night Club
06.2018 - 03.2020
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Input orders into system at point of sale and created guest checks
- Verified drinking age requirements of customers by carefully reviewing photo identification
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Bartender
Oldport Slice And Ice Bar
06.2018 - 01.2020
- Served high customer volumes during special events, nights and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Esthetician
Portland Lash And Brow Bar
06.2019 - 11.2019
- Welcomed clients arriving for appointments
- Offered lash extension services
- Advised clients on proper home-care regimens
- Sterilized equipment for client treatments
- Provided clients with knowledge of all cosmetic services being provided
Customer Service Representative
Clarion Hotel
09.2015 - 05.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
- Answered customer telephone calls promptly and appropriately
- Confirmed relevant guest information and payment methods to prevent fraud
Education
High School Diploma -
Catherine McAuley High School
Portland, ME2016
Nursing
Southern Maine Community College
South Portland, ME2023
Nursing
University of Southern Maine
Portland, MEEsthetician License -
Spa Tech Institute - Westbrook
Buxton, ME2019
Skills
- Recordkeeping strengths
- Complaint resolution
- Money handling abilities
- Stocking and replenishing
- Time management
- TIPS Certified
Timeline
Server
Little Jims Bait And Tackle
04.2022 - Current
Bartender
Oldport Slice And Ice Bar
10.2021 - 01.2022
Bartender
Pier Patio Night Club
06.2021 - 09.2021
Salon Coordinator
207Laser
05.2021 - 09.2021
Bartender
Cowbell Burger Bar
01.2020 - 06.2021
Esthetician
Portland Lash And Brow Bar
06.2019 - 11.2019
Bartender
Pearl Tap House And Ultra Night Club
06.2018 - 03.2020
Bartender
Oldport Slice And Ice Bar
06.2018 - 01.2020
Customer Service Representative
Clarion Hotel
09.2015 - 05.2018
High School Diploma -
Catherine McAuley High School
Nursing
Southern Maine Community College
Nursing
University of Southern Maine
Esthetician License -
Spa Tech Institute - Westbrook