Dependable and driven. Well-versed in assisting in stressful situations and customer service. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
9
9
years of professional experience
Work History
Server
Little Jims Bait And Tackle
2022.04 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Bartender
Oldport Slice And Ice Bar
2021.10 - 2022.01
Bartender
Pier Patio Night Club
2021.06 - 2021.09
Maintained energy and enthusiasm in fast-paced environment.
Set up bar for operation, obtained cash bank and stocked service bar.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Salon Coordinator
207Laser
2021.05 - 2021.09
Scheduled appointments by phone, email and in person and recommended additional services.
Greeted clients upon arrival at salon, offering prompt, friendly service.
Maintained client waiting area, ensuring that it was kept clean at all times.
Promoted business through marketing initiatives and use of social media.
Bartender
Cowbell Burger Bar
2020.01 - 2021.06
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Bartender
Pearl Tap House And Ultra Night Club
2018.06 - 2020.03
Kept alcoholic beverages well-stocked and organized to meet expected demands
Input orders into system at point of sale and created guest checks
Verified drinking age requirements of customers by carefully reviewing photo identification
Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Bartender
Oldport Slice And Ice Bar
2018.06 - 2020.01
Served high customer volumes during special events, nights and weekends.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Esthetician
Portland Lash And Brow Bar
2019.06 - 2019.11
Welcomed clients arriving for appointments
Offered lash extension services
Advised clients on proper home-care regimens
Sterilized equipment for client treatments
Provided clients with knowledge of all cosmetic services being provided
Customer Service Representative
Clarion Hotel
2015.09 - 2018.05
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
Answered customer telephone calls promptly and appropriately
Confirmed relevant guest information and payment methods to prevent fraud
Education
High School Diploma -
Catherine McAuley High School
Portland, ME
2016
Nursing
Southern Maine Community College
South Portland, ME
2023
Nursing
University of Southern Maine
Portland, ME
Esthetician License -
Spa Tech Institute - Westbrook
Buxton, ME
2019
Skills
Recordkeeping strengths
Complaint resolution
Money handling abilities
Stocking and replenishing
Time management
TIPS Certified
Timeline
Server
Little Jims Bait And Tackle
2022.04 - Current
Bartender
Oldport Slice And Ice Bar
2021.10 - 2022.01
Bartender
Pier Patio Night Club
2021.06 - 2021.09
Salon Coordinator
207Laser
2021.05 - 2021.09
Bartender
Cowbell Burger Bar
2020.01 - 2021.06
Esthetician
Portland Lash And Brow Bar
2019.06 - 2019.11
Bartender
Pearl Tap House And Ultra Night Club
2018.06 - 2020.03
Bartender
Oldport Slice And Ice Bar
2018.06 - 2020.01
Customer Service Representative
Clarion Hotel
2015.09 - 2018.05
High School Diploma -
Catherine McAuley High School
Nursing
Southern Maine Community College
Nursing
University of Southern Maine
Esthetician License -
Spa Tech Institute - Westbrook
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