Juliette Pham
Springfield,MA
Summary
Dependable employee with a strong focus on delivering consistent and courteous service. Proven ability to adapt quickly, manage multiple tasks, and prioritize time effectively. Committed to ensuring every customer has a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Receptionist
Beauty Times Nail Salon
Great Barrington, MA
01.2022 - 03.2022
- Scheduled and confirmed client appointments with accuracy and professionalism.
- Handled payments and maintained organized records at the front desk.
- Provided product and service information to promote customer satisfaction.
Hostess/Busser
Texas Roadhouse
Springfield, MA
04.2022 - 07.2022
- Greeted and seated guests while managing waitlists during busy hours.
- Maintained cleanliness and organization of dining areas between seatings.
- Assisted with customer inquiries, and coordinated with staff to ensure smooth service.
Delivery Driver
Doordash/Instacart
, MA
12.2023 - Current
- Delivered orders promptly, while ensuring accuracy and care.
- Communicated with customers to resolve delivery issues professionally.
- Managed time and routes efficiently in a fast-paced, self-directed role.
Education
High School Diploma -
Springfield International Charter School
Springfield, MA05.2024
Bachelor's - Public Health & Health Sciences
University of Massachusetts
Amherst05.2028
Skills
- Microsoft Office
- Google Workspace
- Customer service
- Social media management
- Event planning
- Fundraising
- Tutoring
Leadership Roles
Asian Student Alliance (ASA)
Club President
Oversaw club operations including financial management and event planning, Founded and executed the first annual Asian Heritage Month event at school.
Languages
English
Native/ Bilingual
Vietnamese
Limited
American Sign Language (ASL)
Elementary
Spanish
Elementary
Korean
Elementary
Timeline
Delivery Driver
Doordash/Instacart
12.2023 - Current
Hostess/Busser
Texas Roadhouse
04.2022 - 07.2022
Receptionist
Beauty Times Nail Salon
01.2022 - 03.2022
High School Diploma -
Springfield International Charter School
Bachelor's - Public Health & Health Sciences
University of Massachusetts