Julimar De La Rosa-Nova
Orlando,Florida
Summary
Engaging Associate committed to providing outstanding customer service. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards.
Overview
1
1
year of professional experience
Work History
Sales Associate
Calvin Klein
Orlando, FL
12.2022 - Current
- Greeted customers to determine wants or needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Demonstrated product features and benefits for customers' needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained up-to-date knowledge of store merchandise and policies.
- Computed purchases and received and processed cash or credit payment.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Volunteer
Nathaniel's Hope
Orlando, FL
11.2022 - 11.2022
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
High School Diploma -
Oak Ridge High School
Orlando, FL05-2023
Some College (No Degree) - Biology
University of Central Florida
Orlando, FLSkills
- Customer Needs Assessment
- Exceptional Customer Service
- Outgoing Personality
- Conflict Resolution
- Sales Development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Calvin Klein
12.2022 - Current
Volunteer
Nathaniel's Hope
11.2022 - 11.2022
High School Diploma -
Oak Ridge High School
Some College (No Degree) - Biology
University of Central Florida