Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Julio Lozada

Goodyear,AZ

Summary

Proven Sales Specialist with a track record of exceeding sales targets at Conn’s Home Plus by leveraging expert relationship building and consultative selling skills. Fluent in Spanish, adept at driving revenue growth and client satisfaction through effective sales strategies and team leadership. Achieved significant sales increases by mastering upselling, cross-selling, and objection handling.

Overview

13
13
years of professional experience

Work History

Sales Specialist

Conn’s Home Plus
02.2018 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Built relationships with customers and community to promote long term business growth.

Sales Manager

Conn’s Home Plus
06.2019 - 03.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Built relationships with customers and community to establish long-term business growth.

Sales Lead

American Granite
01.2012 - 09.2017
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Increased sales and customer satisfaction through personalized servicing.

Education

No Degree - Accounting And Business Management

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Skills

  • Relationship Building
  • Client Relations
  • Customer service and care
  • Upselling and Cross Selling
  • Sales expertise
  • Sales Training
  • Sales process optimization
  • Telemarketing expertise
  • Relationship selling
  • Objection handling
  • Closing Techniques
  • Influencing skills
  • FLUENT IN [LANGUAGE]spanish
  • Consultative Selling

Accomplishments

  • Ranked #1 in Az for 2023, 2024.
  • Ranked #1 sales representative for Conn's Home Plus 4 out of 8 months in 2023.

Timeline

Sales Manager

Conn’s Home Plus
06.2019 - 03.2023

Sales Specialist

Conn’s Home Plus
02.2018 - Current

Sales Lead

American Granite
01.2012 - 09.2017

No Degree - Accounting And Business Management

Maricopa Community Colleges - Estrella Mountain Community College

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Julio Lozada