Julio Maldonado
Atlanta,GA
Summary
Resourceful sales rep with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
Work History
Account Manager
Accenture At Pinterest
05.2023 - Current
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Developed campaigns, led design and tracked results.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
Personal Banker
Citibank
01.2022 - 04.2023
- Managed a book of business with over 3,300 consumer and business client accounts.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients' needs.
Sales Expert
T-Mobile
06.2018 - 12.2021
- Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing expertise.
- Create relationships and partner with employees across channels, including business and customer service to successfully identify and handoff small business leads.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases.
Teller
Citibank
09.2016 - 01.2018
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Perform up to 150 daily efficient and accurate banking transactions while: communicating clearly with clients, making clients feel appreciated, making it easy to do business with bank.
Front End Manager
Key Food Supermarket
03.2015 - 09.2016
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Bachelor's - Communication Studies
SUNY At Buffalo
05.2020
Associate - Communication Studies
Borough of Manhattan Community College
12.2017
Skills
- Salesforce Software
- Account Management
- Network development
- Lead prospecting
- Customer Relations
- Promotional Campaigns
- Strategy implementation
- Social media marketing
- Interpersonal Communication Skills
- Proficiency in Microsoft Office
- Bilingual - Fluent in Spanish
Achievements
- Ranked top 10 Sales Expert in Westside Manhattan
- Ranked #1 teller in Upper Eastside
- Citi Mentorship Program Nominee
- Selected as Branch Digital Master
Timeline
Account Manager
Accenture At Pinterest
05.2023 - Current
Personal Banker
Citibank
01.2022 - 04.2023
Sales Expert
T-Mobile
06.2018 - 12.2021
Teller
Citibank
09.2016 - 01.2018
Front End Manager
Key Food Supermarket
03.2015 - 09.2016
Bachelor's - Communication Studies
SUNY At Buffalo
Associate - Communication Studies
Borough of Manhattan Community College
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