Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Julio Cesar Torcat

Miami,FL

Summary

I would like to grow as a person in the environment that the rapha brand has in Miami, and give my years of experience as a cyclist to improve as a company Achieving my dream of working in a renowned store like Rapha and putting my 35 years of experience as a cyclist and professional at the service of the company to achieve the objectives that the brand deserves

Overview

2025
2025
years of professional experience

Work History

Server Trainer

Macondo Restaurante Pizzeria

Customer service course with barista training, personalized attention related to meals And coffee

Technical Support Executive

MasTec Network Solutions
02.2022 - 08.2024
  • Served as a subject matter expert on key technologies, providing guidance and expertise to colleagues when needed.
  • Mentored junior technicians, fostering their growth and enhancing team performance.
  • Collaborated with team members to develop new strategies for handling complex technical problems.
  • Assisted in the creation of an internal knowledge base, enabling faster resolution times for common issues across the support team.
  • Developed and implemented training initiatives f

Sales Representative

Kross Bikes
04.2018 - 01.2021
  • Enhanced client satisfaction fitting and addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Managing Director

Rías Gallegas
09.1998 - 12.2017

Event manager, restaurant owner staff management sales expert psychological treatment of all levels in sales to the public and their impacts on personal relationships 20 years of experience in events and planning

Education

Sales - Managin

Vermillon
Venezuela
04.1995

Bachelor Of Architecture - Design

UCV
Venezuela
08.1993

Skills

  • Effective Time Management
  • Safe Handling
  • Seting and fit experience
  • Order Accuracy
  • Exceptional communication
  • Company policies
  • Station setup
  • Service standards psicológicos
  • Strong leadership
  • Employee orientations
  • Relationship Building
  • Focus Group Coordination
  • Special Needs Clientele

Websites

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Technical Support Executive

MasTec Network Solutions
02.2022 - 08.2024

Sales Representative

Kross Bikes
04.2018 - 01.2021

Managing Director

Rías Gallegas
09.1998 - 12.2017

Server Trainer

Macondo Restaurante Pizzeria

Sales - Managin

Vermillon

Bachelor Of Architecture - Design

UCV
Julio Cesar Torcat