Summary
Overview
Work History
Education
Skills
Painting, Writing, Drawing, Running
Timeline
Generic
Julissa  Arias

Julissa Arias

San Antonio ,TX

Summary

Dynamic and results-oriented professional with a proven track record at Chick-fil-A, excelling in customer service and team leadership. Mastered cash handling and fostered positive customer relations, significantly enhancing team performance and customer satisfaction. Demonstrates exceptional relationship-building skills and a flexible schedule, ready to contribute to dynamic team success. Versatile Clerk with a reputation for balancing productivity and superior customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping, and computations. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. They were prepared to use knowledge and experience to take on all business requirements. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. They gifted managers and leader with strong communication, interpersonal, and planning abilities.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Chick-Fli-A
04.2022 - 07.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained team members on cash register operation and cash handling.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Learned duties for various positions and provided backup at key times.

Cast Member

Rudy's "Country Store" and Bar-B-Q
08.2020 - 05.2021
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Worked with acting coaches to improve skills for auditions.
  • Memorized lines quickly and delivered convincingly in different acting settings.
  • Gained valuable on-set experience by working with established directors.

Education

Associate of Arts - Criminal Justice

South Texas College
McAllen, TX
05-2024

High School Diploma -

PSJA North Early College High School
500 E Nolona Loop, Pharr , Tx 78577
05-2024

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Flexible Schedule
  • Active Listening
  • Customer Relations
  • Relationship Building
  • Work Task Prioritization

Painting, Writing, Drawing, Running

I have a deep connection with creative and physical activities! Whether through painting, writing, drawing, or running, each offers a different form of expression and release. I find that these activities overlap or inspire each other. For instance, running fuels my creative ideas, or drawings influence what I write. 

Timeline

Cashier Team Lead

Chick-Fli-A
04.2022 - 07.2024

Cast Member

Rudy's "Country Store" and Bar-B-Q
08.2020 - 05.2021

Associate of Arts - Criminal Justice

South Texas College

High School Diploma -

PSJA North Early College High School
Julissa Arias