Summary
Overview
Work History
Education
Skills
Timeline
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Julissa Gonzalez

Orlando

Summary

Dynamic sales associate excelling in customer service and point-of-sale systems. Recognized for enhancing customer experiences through active listening and problem-solving skills. Great at inventory management and fostering teamwork, consistently contributing to a positive and efficient environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Sunglass Hut
Orlando
11.2024 - 02.2025
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.

Cashier

Before It Melts
Orlando
05.2024 - 09.2024
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Host

Token Ramen
Orlando
06.2023 - 11.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Greeted incoming guests to escort them to the assigned dining area and present the menus.
  • Supported serving staff, food runners, and bussers to keep dining rooms presentable and ready for guests.
  • Monitored the dining area to assess server capacity and estimate wait times.

Education

High School Diploma -

Lake Nona High School
Orlando, FL
05-2025

Skills

  • Customer service
  • Point-of-sale systems
  • Inventory management
  • Active listening
  • Teamwork and collaboration
  • Friendly and outgoing
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Sunglass Hut
11.2024 - 02.2025

Cashier

Before It Melts
05.2024 - 09.2024

Host

Token Ramen
06.2023 - 11.2023

High School Diploma -

Lake Nona High School

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