Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julissa Hernandez

Houston,TX

Summary

Dynamic sales professional with proven expertise in cash handling and customer engagement at Texas Thrift Store. Recognized for enhancing customer satisfaction and driving sales through strategic relationship building and effective inventory management. Committed to exceeding targets while fostering strong client partnerships and delivering exceptional service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Texas Thrift Store
Houston, TX
10.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Traveled with company to enhance sales at other stores and train

Associate

Goodwill
Porter, TX
08.2020 - 08.2021
  • Delivered exceptional service continually enhancing customer experiences.
  • Maintained inventory displays, successfully meeting objectives.
  • Provided excellent customer support.

Sales Agent

Ai United Insurance
Houston, TX
08.2018 - 05.2019
  • Developed relationships with clients through excellent customer service and regular followups.
  • Explained features and advantages of Type products or services to promote sales.
  • Assisted call-in customers with questions and payments.
  • Secured business deals through effective negotiations with clients.

Education

Douglas Academy
Cleveland, TX
06.2019

Skills

  • Cash handling
  • Visual merchandising
  • Inventory management
  • Customer engagement
  • Sales strategy
  • Training and development
  • Data entry
  • Problem-solving skills
  • Multi-tasking strength

Languages

Spanish

Timeline

Sales Associate

Texas Thrift Store
10.2021 - Current

Associate

Goodwill
08.2020 - 08.2021

Sales Agent

Ai United Insurance
08.2018 - 05.2019

Douglas Academy
Julissa Hernandez