Julissa Juarez
Ontario,CA
Overview
2
2
years of professional experience
Work History
Hostess
Outback Steakhouse
Upland, CA
07.2021 - 09.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
To-Go Specialist
Outback Steakhouse
Upland, CA
07.2021 - 09.2023
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Operated cash register, collected payment from customers and provided change when necessary.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Ensured that all food safety regulations were followed during meal preparation process.
Education
High School Diploma -
Chaffey High School
Ontario, CA05.2021
Skills
- Customer Service
- Complaint Handling
- Guest Engagement
- Reservations Management
- Guest Seating
- Takeout Order Processing
Timeline
Hostess
Outback Steakhouse
07.2021 - 09.2023
To-Go Specialist
Outback Steakhouse
07.2021 - 09.2023
High School Diploma -
Chaffey High School