Overview
Work History
Education
Skills
Timeline
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Julissa Juarez

Ontario,CA

Overview

2
2
years of professional experience

Work History

Hostess

Outback Steakhouse
Upland, CA
07.2021 - 09.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

To-Go Specialist

Outback Steakhouse
Upland, CA
07.2021 - 09.2023
  • Greeted customers in a friendly manner and took orders for to-go items.
  • Provided menu information and answered questions about ingredients or preparation methods of food items.
  • Operated cash register, collected payment from customers and provided change when necessary.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Ensured that all food safety regulations were followed during meal preparation process.

Education

High School Diploma -

Chaffey High School
Ontario, CA
05.2021

Skills

  • Customer Service
  • Complaint Handling
  • Guest Engagement
  • Reservations Management
  • Guest Seating
  • Takeout Order Processing

Timeline

Hostess

Outback Steakhouse
07.2021 - 09.2023

To-Go Specialist

Outback Steakhouse
07.2021 - 09.2023

High School Diploma -

Chaffey High School

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Julissa Juarez