Julissa Medina
Dallas,TX
Summary
Outgoing Bilingual Leasing Consultant experienced in tenant relations, office management and maintenance coordination. Highly motivated employee with desire to take on new challenges and working efficiently under pressure. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Devoted to giving every prospect/resident a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Leasing Manager
6500 South Apartments
Dallas, TX
01.2023 - 08.2023
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries. As well as marketing for property on social media platforms.
- Prepared lease paperwork on Bluemoon and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Assistant Property Manager
The Lucas Apartments
Dallas, TX
10.2022 - 11.2022
- Managed, created and reviewed invoices, as well as organizing documents to prepare vendor invoices.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Collected monthly assessments, rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Education
High School Diploma -
Sunset High School
Dallas, TX05-2017
Skills
- Background check process fluent in AMRENT
- Application management fluent in Bluemoon
- Application processing fluent in RESMAN
- Property Tours
- Property Marketing
- Enthusiastic customer Service
- Phone and Email Etiquette
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Leasing Manager
6500 South Apartments
01.2023 - 08.2023
Assistant Property Manager
The Lucas Apartments
10.2022 - 11.2022
High School Diploma -
Sunset High School