Julissa R
HEB Grocery Store
Houston
1
Language
1
Certification
6
years of professional experience
Dedicated Assistant Store Manager with proven success in enhancing customer satisfaction and team engagement. Highly skilled in problem-solving, time management, and mentoring new employees to drive operational efficiency.
Work History
Assistant Store Manager
2 Years- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Cashier
3 Years 10 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through careful handling of cash and receipts.
- Assisted in training new cashiers on operational procedures and store policies.
Education
Bachelor of Science - Nursing
Skills
Customer service
Team building and leadership
Problem-solving
Store organization
Time management
Customer engagement
Certification
BLS American Hear Association
AST- Alcohol Seller Training
Languages
English
Timeline
Assistant Store Manager
HEB Grocery Store
08.2024 - CurrentRead More
Cashier
HEB Grocery Store
10.2020 - 08.2024Read More
Chamberlain University
Bachelor of Science from Nursing
Read More