Summary
Overview
Work History
Education
Skills
Timeline
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Julius King Pintal

Lakewood,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

10
10
years of professional experience

Work History

Mortgage Loan Officer

Solve Lending And Realty
10.2022 - Current
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.

Loan Processor Supervisor

New Life Financial
01.2021 - 10.2022
  • Reduced processing errors by providing thorough training and ongoing support to the loan processor team.
  • Provided back-up support as needed during peak periods or absences within the team.
  • Successfully managed a high volume of loans by prioritizing tasks effectively to meet deadlines consistently.
  • Collaborated with underwriters for faster loan approval processes while maintaining high-quality standards in documentation review.

Internet Sales Manager

Mercedes Benz
02.2019 - 02.2020
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.
  • Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
  • Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.

Photograper/Business Owner

PixieShoot
01.2014 - 03.2019
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Digitally edited photos to enhance appearance. Used Photoshop and Lightroom.
  • Planned and prepared for on-location and studio shoots.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.

Sales Manager

Jrm Auto Service
08.2016 - 02.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Computer Information System

Norco College
Norco, CA
08.2017

Skills

  • Relationship selling
  • Strategic Prospecting
  • CRM software proficiency
  • Sales Forecasting
  • New business opportunities
  • Territory Management
  • Sales Quota Achievement
  • Business development and planning
  • Sales expertise
  • Rapport and relationship building
  • Pipeline Management
  • Relationship building and management

Timeline

Mortgage Loan Officer

Solve Lending And Realty
10.2022 - Current

Loan Processor Supervisor

New Life Financial
01.2021 - 10.2022

Internet Sales Manager

Mercedes Benz
02.2019 - 02.2020

Sales Manager

Jrm Auto Service
08.2016 - 02.2019

Photograper/Business Owner

PixieShoot
01.2014 - 03.2019

Computer Information System

Norco College

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Julius King Pintal