Julius Reese
Brooklyn
Summary
Passionate Theater Educator with extensive experience in children's theater and school productions across the East Coast. Engaged students through performances that highlighted African folklore and environmental themes. Served as a camp counselor, facilitating creative expression in various settings. Committed to inspiring young minds and fostering a love for the arts.
Overview
8
8
years of professional experience
Work History
Sales Associate
Shoe Market Vintage
Brooklyn
03.2023 - 07.2023
- Engaged customers to boost product sales and foster positive shopping experiences.
- Showcased expertise in vintage and collectible items during customer interactions.
- Restocked products and ensured cleanliness of store environment to enhance customer experience.
- Executed daily operations to ensure seamless exchange of goods.
- Executed daily opening and closing procedures for store operations.
Supervisor
Paper Factory Hotel
Astoria
02.2022 - 02.2023
- Oversaw daily operations in hotel departments, ensuring efficiency and quality service.
- Developed and delivered training on customer service standards and operational procedures to enhance staff performance.
- Resolved guest complaints promptly to maintain customer satisfaction levels.
- Performed regular inspections of facilities, ensuring compliance with cleanliness and safety standards.
- Collaborated with management to implement new policies and improve processes.
Cashier, Head Juicer
Juices For Life
Brooklyn
04.2021 - 01.2023
- Operated cash register, ensuring accurate and efficient processing of customer transactions
- Provided excellent customer service and addressed inquiries promptly
- Maintained cleanliness and organization of checkout area to enhance customer experience
- Assisted in stocking shelves with fresh juice products to ensure availability and freshness
Steward/Guest Relations
The McKittrick Hotel
NYC
05.2019 - 03.2020
- Greeted and seated VIP and celebrity guests, enhancing their experience through attentive service.
- Managed bookings and reservations during day and night operations, facilitating smooth guest arrivals.
- Oversaw coat check services during busy events, ensuring efficient handling of guest belongings.
- Specialized in elevator operations, escorting clients to designated floors and stages.
- Monitored ticket and box office sales to maintain accurate inventory records.
Experience Specialist
Color Factory Co.
NYC
08.2016 - 04.2017
- Guided guests through orientation and registration process, ensuring smooth onboarding experience.
- Conducted dynamic exhibit tours for guests of all ages, fostering an engaging and memorable experience.
- Leveraged social media and publicity to engage audiences and enhance company visibility.
- Organized artist collections for gallery displays.
Host
Madison Square Tavern
NYC
10.2015 - 11.2016
- Greeted patrons warmly and seated based on wait-time, party size, and requested accommodations to enhance guest experience.
- Schedule future reservations and special events and provide exceptional service for celebrity clientele.
- Supported hosts, wait staff, and bartenders to ensure smooth operations and exceptional service.
- Arrived punctually at work, dressed appropriately for the role.
Receptionist
Stella Adler Studio of Acting
NYC
10.2015 - 07.2016
- Welcome and acknowledge guests with enthusiasm in an efficient manner.
- Answered calls from potential enrolling students, providing detailed information on programs offered by Stella to facilitate enrollment.
- Performed box office duties, managing ticket sales, seating, and reservations while delivering detailed information on current and upcoming shows to enhance patron experience.
- Managed tuition payments for enrolled students using excel and google sheets to ensure accurate record-keeping and financial tracking.
- Fostered a welcoming and supportive atmosphere among administrative team members.
Education
Masters Certificate of Fine Acting -
Stella Adler Studio of Acting
New York04-2019
Associate of Arts - Fine Arts
Berkshire Community College
Pittsfield, MA06-2015
High School Diploma -
Taconic High School
Pittsfield, MA06-2011
Skills
- Customer service
- Communication skills
- Team collaboration
- Organizational skills
- Attention to detail
- Problem-solving ability
- Quick thinking
- Stress management
- Microsoft Word proficiency
- PowerPoint proficiency
- Interpersonal skills
Timeline
Sales Associate
Shoe Market Vintage
03.2023 - 07.2023
Supervisor
Paper Factory Hotel
02.2022 - 02.2023
Cashier, Head Juicer
Juices For Life
04.2021 - 01.2023
Steward/Guest Relations
The McKittrick Hotel
05.2019 - 03.2020
Experience Specialist
Color Factory Co.
08.2016 - 04.2017
Receptionist
Stella Adler Studio of Acting
10.2015 - 07.2016
Host
Madison Square Tavern
10.2015 - 11.2016
Masters Certificate of Fine Acting -
Stella Adler Studio of Acting
Associate of Arts - Fine Arts
Berkshire Community College
High School Diploma -
Taconic High School