Julius Caesar Lazo
Ontario,CA
Summary
Experienced Patient Referral Coordinator delivering effective communication, emotional support, and patient education. Committed to ensuring seamless referral processes and enhancing patient comfort through collaborative care strategies.
Hospice care professional with proven track record in providing compassionate care to patients. Skilled in pain management, symptom control, and emotional support. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for excellent communication, empathy, and reliability in high-stress environments.
Overview
13
13
years of professional experience
Work History
Patient Referral Coordinator
Brightpath Consulting and Associates Inc.
Ontario, CA
05.2025 - Current
- Coordinated patient referrals to ensure timely access to healthcare services.
- Maintained up-to-date patient records using electronic health record systems.
- Communicated with healthcare providers to facilitate efficient referral processes.
- Served as a liaison between patients, providers, and insurance companies during the referral process, addressing any concerns or questions that arose along the way.
- Trained new employees on referral coordination procedures, ensuring consistent quality of service.
- Verified patient insurance eligibility and entered patient information into system.
- Trained new staff on filing, phone etiquette and other office duties.
- Responded to inquiries by directing calls to appropriate personnel.
LVN Hospice Nurse
RNplus Hospice Care
Fullerton, CA
02.2025 - Current
- Administered medications and treatments according to care plans and physician orders.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in patient assessments, documenting observations accurately in electronic health records.
- Collaborated with interdisciplinary teams to develop personalized care strategies for patients.
Hospice Nurse
Unity Hospice Care Inc.
Ontario, CA
08.2025 - 10.2025
- Assess patient comfort levels, monitor vital signs, and track symptoms (e.g., pain, anxiety, shortness of breath) to adjust care plans.
- Manage pain and alleviate distressing symptoms to ensure comfort.
- Provide 24/7 on-call support to patients and families to handle emergencies.
- Perform post-mortem care with dignity and respect.
- Educate patients and loved ones about disease progression, medication management, and what to expect during the dying process.
- Coordinate care transitions and manage medical supplies/equipment in the patient's home or facility.
LVN Intake
Pacific Valley Hospice Care Inc
Ontario, CA
01.2021 - 02.2025
- Streamlined workflows for processing patient information and referral requests.
- Assisted in managing appointment scheduling and follow-up communications.
- Provided support in resolving patient inquiries regarding referral status and procedures.
- Participated in team meetings where best practices were shared leading to strengthened internal processes.
- Increased overall revenue by consistently meeting or exceeding monthly targets for completed referrals.
- Educated patients and families on health management and end-of-life care options.
- Collaborated with interdisciplinary teams to develop and implement care plans.
- Trained new staff on hospice care procedures and best practices for patient comfort.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
Hospital Corpsman - Active Duty
US Navy
San Diego, CA
08.2013 - 08.2017
- Delivered patient care through vital signs monitoring and health assessments.
- Collaborated with medical teams to support treatment plans and ensure comprehensive care.
- Provided direct patient care in emergency and clinical settings.
- Implemented infection control measures, enhancing overall safety within healthcare environment.
- Coordinated logistics for medical supplies, ensuring timely availability for patient needs.
- Conducted routine equipment inspections, maintaining operational readiness of medical tools and devices.
- Administered medications and treatments according to established protocols and physician orders.
Education
No Degree - Vocational Nursing
American Career College
CA02-2020
No Degree - General Studies
National University
La Jolla, CA09-2019
Skills
- Maintaining confidentiality
- Follow-up coordination
- Scheduling appointments
- Insurance verification
- Attention to detail
- Multitasking
- Critical thinking skills
- Organizational skills
- Patient education
- Clinical assessment
- Symptom control
- Compassionate care
- Advanced care planning
- Emotional support
- End-of-life care
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Filipino
Native or Bilingual
Timeline
Hospice Nurse
Unity Hospice Care Inc.
08.2025 - 10.2025
Patient Referral Coordinator
Brightpath Consulting and Associates Inc.
05.2025 - Current
LVN Hospice Nurse
RNplus Hospice Care
02.2025 - Current
LVN Intake
Pacific Valley Hospice Care Inc
01.2021 - 02.2025
Hospital Corpsman - Active Duty
US Navy
08.2013 - 08.2017
No Degree - Vocational Nursing
American Career College
No Degree - General Studies
National University