Adaptable brand ambassador skilled in developing brand awareness through engaging customer interactions. Experienced in training staff to elevate service standards, with a strong focus on building relationships that drive customer loyalty.
Work History
Brand Ambassador
Renewal By Anderson | 06.2026 - Current
Developed brand awareness through engaging customer interactions and product demonstrations.
Increased customer retention by providing exceptional service and addressing inquiries effectively.
Facilitated product knowledge training sessions for new team members, enhancing overall team performance.
Collaborated with marketing team to implement promotional strategies that boosted event attendance.
Server/Front Line Cook
4 Months
Tailwind Concessions | 01.2026 - 05.2026
Provided exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat business.
Managed order accuracy by effectively communicating with kitchen staff, minimizing errors during service.
Trained new team members on menu items and service standards to enhance overall team performance.
Collaborated with management to streamline service processes, improving efficiency during peak hours.
Manager
2 Years 7 Months
Cassanos Pizzaria | 06.2023 - 01.2026
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices in food preparation and customer engagement.
Implemented inventory management systems to optimize stock levels and reduce waste.
Enhanced operational workflows by introducing process improvements that increased efficiency.
Conducted performance evaluations to identify training needs and promote employee development.
Analyzed customer feedback to drive menu adjustments and enhance dining experience.
Cashier
7 Months
Mcdolands | 10.2022 - 05.2023
Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted in inventory management by restocking shelves and monitoring product availability.
Education
High School Diploma
Wayne High School | Huber Heights, OH
Bachelor of Science - Neuroscience
Wright State University | Dayton, OH | 05-2029
Skills
Customer service
Effective communicator
Customer engagement
Exceptional communication
Adaptable personality
Team leadership qualities
Goal-oriented mindset
Relationship builder
Brand awareness
Accomplishments
Completed my ServSafe at 18.
Attended Neuroscience Day at Wright State University 2026.
Attended Wayne High School Diversity Conference in 2024.
Currently learning Chinese at Wright State University and Independently.
Languages
English
Native or Bilingual
Interests
Music
Crafting and DIY Projects
Dance
Photography
Fashion
Gym Workouts
Pilates
Digital Art and Animation
Youth mentor
providing guidance and support to empower the next generation of leaders.