June E Smith

Oversaw all dental office operations such as ie: Scheduling and confirming dental appointments, submitting electronic dental claims and pretreatments. Confirming new patients. dental insurance eligibility. Accounts receivable. and Co pays. Office inventory and coordinating lab cases, marketing ie: "Zocdoc."

End of month billing Reconciliations.

• Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
• Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
• Collaborated closely with dentist to create customized treatment plans that best met individual patient needs while maximizing practice profitability.

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.

• Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
• Collaborated closely with dentist to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
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