June Stoddard-Finemore
Hospitality
Melbourne ,FL
Summary
Business ownerwith excellent verbal communication and customer service skills. Competent and knowledgeable in assessing customer needs and retaining a large client base. Positive, enthusiastic and energetic.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Licensed Massage Therapist
Saratoga Sports Massage
Saratoga Springs
10.2011 - Current
- As one of the first few therapists that were scouted out for Saratoga Sports Massage, I worked closely with Dr Matt Smith and Joanie Smith to create comfortable atmosphere for those in need of massage therapy in the Saratoga Springs area. I later on learned health coaching techniques with Dr Matt Smith and became the Director of their wellness program.
- Collaborated with other wellness professionals to enhance holistic client care.
- Developed personalized treatment plans based on client assessments and needs.
- Educated clients on self-care practices and injury prevention strategies.
New York State licensed massage therapist
Self-employeed
Glens Falls
10.2007 - Current
- Assessed client needs and developed tailored treatment plans for optimal results.
- Utilized various massage techniques, including Swedish, deep tissue, and sports therapy.
- Educated clients on self-care practices and wellness strategies for health improvement.
- Maintained client records and documented treatment sessions accurately and confidentially.
- Managed appointment scheduling and ensured timely service delivery to clients.
- Upheld cleanliness and sanitation standards in the therapy space for client safety.
- Built strong relationships with clients to foster loyalty and repeat business.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field
- Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Developed relationships with referring physicians and other healthcare professionals when needed.
- Provided support during special events such as corporate wellness days or community health fairs.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Participated in team meetings with other therapists in order to discuss clinical issues related to patient care.
- Continuously evaluated and improved massage techniques and client interaction skills to exceed expectations and promote a loyal client base.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to provide comprehensive care for clients.
- Managed scheduling and client appointments using online booking software, ensuring efficient workflow and client satisfaction.
- Managed inventory of massage supplies and equipment, ensuring availability of necessary items for all types of therapy offered.
- Regularly attended professional development workshops and seminars to stay current with industry trends and techniques.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Researched new products and therapy modalities to increase service offerings.
Off premise catering
Executive Chef Matt Delos at Park & Elm
Glens Falls
07.2022 - 02.2026
- Set up and breakdown of off premise events for fundraisers and private parties Always exceeding customer needs with prior proper planning techniques
Wine and Beverage Director
Glen Sanders mansion/Hall of Springs
Saratoga Springs
05.2000 - 10.2001
- Managed wine and beverage inventory for events and daily operations.
- Developed seasonal beverage menus tailored to customer preferences.
- Helped with the set up and breakdown of weddings, creating elaborate displays for cocktail hour and dessert stations
- Bartending and server experience for high-end events (worked with local and international celebrities)
- Set up and breakdown for off premise catering
Education
New York State Licensed Massage Therapist - Massage Therapy
Mildred Elley
Albany, New York, NY 04.2005 - 05.2007
Associate of Applied Science - Kinesiology
Mildred Elley
Albany, New York, NY 04.2005 - 05.2007
Skills
- Customer service
- Relationship building
- Problem solving
- Reflective listening
- Psychology
- Multitasking Abilities
- Adaptability
Accomplishments
- 2007 Recipient of the Academic Achievement Award for the Mildred Elley Massage Therapy program
References
References available upon request.
Timeline
Off premise catering
Executive Chef Matt Delos at Park & Elm
07.2022 - 02.2026
Licensed Massage Therapist
Saratoga Sports Massage
10.2011 - Current
New York State licensed massage therapist
Self-employeed
10.2007 - Current
New York State Licensed Massage Therapist - Massage Therapy
Mildred Elley
04.2005 - 05.2007
Associate of Applied Science - Kinesiology
Mildred Elley
04.2005 - 05.2007
Wine and Beverage Director
Glen Sanders mansion/Hall of Springs
05.2000 - 10.2001