Jung Kang

Main duties and responsibilities

• Managed and motivated instructors to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved marketing to attract new customers and promote business.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.