Jurnee Williams
Atlanta,GA
Summary
Dedicated and dependable, a reliable and upbeat Sales Associate who excels at promoting customer loyalty, satisfaction, and purchases through consultative techniques and attentive service. Strong understanding of product merchandising, payment processing, and cleaning procedures, ensuring a seamless shopping experience for each individual. Known for exceptional organizational skills and superior work ethic, committed to building strong relationships with customers based on trust and personalized attention.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bloomingdale's
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Security Officer
Allied Universal Security Services
06.2023 - 08.2023
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored surveillance cameras and responded to suspicious activity
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Confirmed visitor identification prior to granting entry into the building
- Greeted customers and provided exceptional customer service
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
Nordstrom Rack
02.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Cashier
Mariano's
12.2020 - 02.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
Education
High school diploma -
North Lawndale Charter High School
Chicago, IL06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Flexible Schedule
- Verbal/written communication
- Outgoing Personality
Timeline
Sales Associate
Bloomingdale's
08.2023 - Current
Security Officer
Allied Universal Security Services
06.2023 - 08.2023
Sales Associate
Nordstrom Rack
02.2021 - 04.2023
Cashier
Mariano's
12.2020 - 02.2021
High school diploma -
North Lawndale Charter High School
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