JUSTICE GRAVES
Austin,TX
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Committed to ensuring a pleasant and positive dining experience for all residents while maintaining a clean and organized dining area.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Hotel Van Zandt
07.2022 - 08.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Fairmont
12.2022 - 06.2023
- Greeted and seated residents
- Maintained clean and organized dining area
- Assisted coworkers in rush-hour periods by taking extra guest orders and bringing out prepared dishes
Server
Pluckers
02.2019 - 09.2022
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
La Cosecha
02.2022 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for guest
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelors' Degree - Mass Communications
Texas State University
12.2021
Associtates degree - undefined
Houston Community College
Houston, Tx08.2017
High school diploma - undefined
Mayde Creek High School
Houston, Tx06.2015
Skills
- Dining Customer Service
- Wine Pairings
- Dining Area Maintenance
- Detail oriented
Certification
- TABC Certified
- Food Handlers Certification
- Servsafe
- Barsmarts
Timeline
Server
Fairmont
12.2022 - 06.2023
Server
Hotel Van Zandt
07.2022 - 08.2023
Server
La Cosecha
02.2022 - 06.2022
Server
Pluckers
02.2019 - 09.2022
Bachelors' Degree - Mass Communications
Texas State University
Associtates degree - undefined
Houston Community College
High school diploma - undefined
Mayde Creek High School
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