Justin Adler
Nampa,ID
Summary
Proven Restaurant General Manager with a track record of improving cost control and employee retention. Known for implementing effective training programs and maintaining health code compliance to ensure high standards of service.
Overview
29
29
years of professional experience
Work History
Restaurant General Manager
Papa John's Pizza
12.2020 - 03.2026
- Developed marketing initiatives to enhance local brand visibility and customer engagement.
- Oversaw daily operations, ensuring compliance with health regulations and company standards.
- Cultivated strong vendor relationships, negotiating contracts to optimize supply chain efficiency.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Restaurant General Manager
Papa John's Pizza
07.2017 - 10.2020
- Led team in achieving operational excellence, enhancing customer satisfaction and service quality.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Implemented training programs for staff, fostering a culture of continuous improvement and accountability.
- Analyzed sales data to identify trends, driving strategic decisions to maximize profitability.
- Mentored management team, empowering leadership skills and promoting career development within the organization.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
Assistant Manager
Goodwill
07.2015 - 01.2017
- Led team to enhance operational efficiency and improve customer service standards.
- Developed training programs for staff to ensure consistent adherence to organizational policies.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Coordinated community outreach initiatives, increasing awareness of Goodwill's mission and services.
- Mentored new employees, fostering a collaborative work environment and enhancing team performance.
Restaurant Manager
Pizza Hut
06.1997 - 05.2015
- Directed daily operations, ensuring compliance with health and safety regulations.
- Managed staffing schedules, optimizing labor costs while maintaining service quality.
- Implemented training programs, enhancing staff performance and customer service skills.
- Analyzed sales reports to identify trends and adjust menu offerings accordingly.
- Managed five different restaurants in eighteen years.
- Oversaw inventory management, minimizing waste and controlling supply costs effectively.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
High School Diploma -
Nampa High School
Nampa, ID06-1993
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Hiring decisions
- Labor management
- Health code compliance
- Talent development
- Facility maintenance
- Employee retention
- Order management\
Timeline
Restaurant General Manager
Papa John's Pizza
12.2020 - 03.2026
Restaurant General Manager
Papa John's Pizza
07.2017 - 10.2020
Assistant Manager
Goodwill
07.2015 - 01.2017
Restaurant Manager
Pizza Hut
06.1997 - 05.2015
High School Diploma -
Nampa High School